ITIL Glossary: Difference between revisions

From IT Process Wiki
mNo edit summary
No edit summary
Line 1: Line 1:
<seo metakeywords="itil glossary, itil definitions, itil 2011 glossary, itsm glossary, it service management glossary, itil v3 glossary" metadescription="The ITIL® Glossary provides you with definitions for the most important ITIL Glossary Terms (ITIL 2011, ITIL V3 & V2) and IT Service Management (ITSM). You are able to navigate the ITIL Glossary: ... " />
<itpmch><title>ITIL® Glossary | IT Process Wiki</title>
<meta name="keywords" content="itil glossary, itil definitions, itil 2011 glossary, itsm glossary, it service management glossary, itil v3 glossary" />
<meta name="description" content="The ITIL® Glossary provides you with definitions for the most important ITIL Glossary Terms (ITIL 2011, ITIL V3 & V2) and IT Service Management (ITSM). You are able to navigate the ITIL Glossary: ... " />
</itpmch>
<imagemap>
<imagemap>
Image:ITIL-Wiki-de-es.jpg|DE - ES - ITIL Glossary - ITIL 2011 Glossary|100px
Image:ITIL-Wiki-de-es.jpg|DE - ES - ITIL Glossary - ITIL 2011 Glossary|100px
Line 10: Line 13:
__NOTOC__
__NOTOC__


==ITIL Glossary A-Z==
===ITIL Glossary A-Z===
----


[[image:Thumb-glossary-itil.jpg|frame|right|alt=ITIL Glossar V3 2011|[[ITIL Glossary#ITIL Glossary A-Z|'''ITIL Glossary''']]<br />All terms and definitions related to the IT Infrastructure Library ITIL&reg; (ITIL 2011, ITIL V3 & V2) and IT Service Management (ITSM)]]  
[[image:Thumb-glossary-itil.jpg|thumb|300px|right|alt=ITIL Glossar V3 2011|link=https://wiki.en.it-processmaps.com/index.php/File:Thumb-glossary-itil.jpg|[[ITIL Glossary#ITIL Glossary A-Z|'''ITIL Glossary''']]<br />All terms and definitions related to the IT Infrastructure Library ITIL&reg; (ITIL 2011, ITIL V3 & V2) and IT Service Management (ITSM)]]  
The ITIL glossary provides you with definitions for the most important glossary terms and acronyms on the '''IT Infrastructure Library ITIL&reg;''' (ITIL 2011, ITIL V3 & V2) and IT Service Management (ITSM) in alphabetical order.[[ITIL Glossary#ITIL|['''1''']]]
The ITIL glossary provides you with definitions for the most important glossary terms and acronyms on the '''IT Infrastructure Library ITIL&reg;''' (ITIL 2011, ITIL V3 & V2) and IT Service Management (ITSM) in alphabetical order.[[ITIL Glossary#ITIL|['''1''']]]


Line 26: Line 30:
<p>&nbsp;</p>
<p>&nbsp;</p>


==ITIL Glossary Terms==
{|
|-
|style="border-bottom:1px solid grey"|<strong><span id="ITIL Glossary Terms">ITIL Glossary Terms</span></strong>
|}


[[ITIL Glossary#All ITIL Terms|Look up all terms]] or browse alphabetically:
[[ITIL Glossary#All ITIL Terms|Look up all terms]] or browse alphabetically:
Line 276: Line 283:
====[[ITIL_Glossary/_ITIL_Terms_N|N]]====
====[[ITIL_Glossary/_ITIL_Terms_N|N]]====
* [[ITIL_Glossary/_ITIL_Terms_N#Notification of Service Failure|Notification of Service Failure]]
* [[ITIL_Glossary/_ITIL_Terms_N#Notification of Service Failure|Notification of Service Failure]]
<p>&nbsp;</p>


====[[ITIL_Glossary/_ITIL_Terms_O|O]]====
====[[ITIL_Glossary/_ITIL_Terms_O|O]]====
Line 309: Line 317:
* [[ITIL_Glossary/_ITIL_Terms_P#Process Design|Process Design]]
* [[ITIL_Glossary/_ITIL_Terms_P#Process Design|Process Design]]
* [[ITIL_Glossary/_ITIL_Terms_P#Process Evaluation|Process Evaluation]]
* [[ITIL_Glossary/_ITIL_Terms_P#Process Evaluation|Process Evaluation]]
* [[ITIL_Glossary/_ITIL_Terms_P#Process Evaluation Programme|Process Evaluation Programme]]
* [[ITIL_Glossary/_ITIL_Terms_P#Process Evaluation Program|Process Evaluation Program]]
* [[ITIL_Glossary/_ITIL_Terms_P#Process Evaluation Report|Process Evaluation Report]]
* [[ITIL_Glossary/_ITIL_Terms_P#Process Evaluation Report|Process Evaluation Report]]
* [[ITIL_Glossary/_ITIL_Terms_P#Process Maturity Assessment|Process Maturity Assessment]]
* [[ITIL_Glossary/_ITIL_Terms_P#Process Maturity Assessment|Process Maturity Assessment]]
Line 491: Line 499:
'''<span id="ITIL">Notes</span>'''
'''<span id="ITIL">Notes</span>'''


<small>''[1] ITIL&reg; is a Registered Trade Mark of the Cabinet Office in the United Kingdom and other countries. &mdash; IT Infrastructure Library&reg; is a Registered Trade Mark of the Cabinet Office in the United Kingdom and other countries.''
<small>''[1] ITIL&reg; is a Registered Trade Mark of AXELOS Limited. &mdash; IT Infrastructure Library&reg; is a Registered Trade Mark of AXELOS Limited.''


''[2] Source (partially): ITIL Glossaries/ Acronyms © Crown copyright. All rights reserved. Material is reproduced with the permission of the Cabinet Office under delegated authority from the Controller of HMSO. &mdash; The complete [http://www.best-management-practice.com/bookstore.asp?DI=575004&amp;FO=1230366 ITIL Glossary compiled by APMG in conjunction with the Cabinet Office and TSO] is available for download from the Internet.''</small>
''[2] Source (partially): ITIL Glossaries/ Acronyms © Crown copyright. All rights reserved. Material is reproduced with the permission of the Cabinet Office under delegated authority from the Controller of HMSO. &mdash; The complete [http://www.best-management-practice.com/bookstore.asp?DI=575004&amp;FO=1230366 ITIL Glossary compiled by APMG in conjunction with the Cabinet Office and TSO] is available for download from the Internet.''</small>

Revision as of 18:54, 4 February 2016

DE - ES - ITIL Glossary - ITIL 2011 Glossarydiese Seite auf Deutschesta página en español
DE - ES - ITIL Glossary - ITIL 2011 Glossary



ITIL Glossary A-Z

ITIL Glossar V3 2011
ITIL Glossary
All terms and definitions related to the IT Infrastructure Library ITIL® (ITIL 2011, ITIL V3 & V2) and IT Service Management (ITSM)

The ITIL glossary provides you with definitions for the most important glossary terms and acronyms on the IT Infrastructure Library ITIL® (ITIL 2011, ITIL V3 & V2) and IT Service Management (ITSM) in alphabetical order.[1]

Names of processes, roles and ITIL inputs/ outputs that are specific to a particular version of ITIL are labeled accordingly (e.g. glossary terms introduced with ITIL 2011).

You are able to navigate the ITIL Glossary:

Related contents of this ITIL Wiki, like ITIL process definitions and role descriptions can be reached via links. [2]

Remark: The complete ITIL Glossary compiled by APMG in conjunction with the Cabinet Office and TSO is available for download from the Internet.

 

ITIL Glossary Terms

Look up all terms or browse alphabetically:

1 ... 9
A B C D E F G H I J K L M
N O P Q R S T U V W X Y Z

 

Other languages: The ITIL Glossary, German Version and the ITIL Glossary in Spanish.

 

All ITIL Terms

For quick access, all ITIL terms and definitions "A-Z" are listed below.

Please click on one of the terms to see its definition:

 

1-9

A

B

C

D

E

F

I

K

M

N

 

O

P

R

S

T

U

W

 

Notes

[1] ITIL® is a Registered Trade Mark of AXELOS Limited. — IT Infrastructure Library® is a Registered Trade Mark of AXELOS Limited.

[2] Source (partially): ITIL Glossaries/ Acronyms © Crown copyright. All rights reserved. Material is reproduced with the permission of the Cabinet Office under delegated authority from the Controller of HMSO. — The complete ITIL Glossary compiled by APMG in conjunction with the Cabinet Office and TSO is available for download from the Internet.

   

 ›  ›

Retrieved from "https://wiki.en.it-processmaps.com/index.php?title=ITIL_Glossary&oldid=8561"