ITIL Glossary/ ITIL Terms N
|ITIL Glossary Terms|
This ITIL glossary includes definitions for key terms and acronyms of ITIL and ITSM (IT service management) in alphabetical order.
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ITIL Terms beginning with N
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Notification of Service Failure
- The reporting of a service failure to the Service Desk, for example by a user via telephone or e-mail, or by a system monitoring tool.
- → ITIL processes, ITIL Service Operation > Incident Management
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Source (partially): ITIL Glossaries/ Acronyms © Crown copyright. All rights reserved. Material is reproduced with the permission of the Cabinet Office under delegated authority from the Controller of HMSO. — The complete ITIL Glossary compiled by APMG in conjunction with the Cabinet Office and TSO is available for download from the Internet.