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<p>&nbsp;</p>


Implementation projects with the aim of introducing an IT Service Management according to ITIL are characterised by a typical course of action. This is independent of the size of the company and its core business.
[[image:Itil-implementation.png|thumb|409px|right|alt=ITIL Implementation in 10 Steps|link=https://wiki.en.it-processmaps.com/index.php/File:Itil-implementation.png|Fig. 1: [[ITIL Implementation/_Infographic|Infographic: "ITIL Implementation" - 10 Steps to successfully implement ITIL.]]]]
ITIL implementation projects are characterized by a typical course of action, independent of the size of the company and its core business. This made it feasible to devise a time-tested project blueprint which can serve as a guideline for a wide range of ITIL initiatives.
<p>&nbsp;</p>


An ITIL introduction project is structured in several phases, which each build upon the results of the previous project steps.
==ITIL Implementation in 10 Steps==


The work effort during the progress of a Service Management project is usually not distributed equally over the project couse. The project begins with the definition of the processe and the organisational framework. In this case, it is possible to provide very concrete instructions, as this project phase allows itself to be extensively standardised.
An ITIL implementation project is structured in several phases, which each build upon the results of the previous project steps (see the [[ITIL Implementation#ITIL_Implementation_Project_Course|overview of the ITIL implementation project steps]]).


A larger work is usually involved for the IT organisation during the actual implementation of the processes and systems.  
The work effort during the progress of a service management project is usually not distributed equally over the project course. The project begins with the definition of the processes and the organizational framework. In this case, it is possible to provide very concrete instructions, as this project phase allows itself to be extensively standardized.


However, if the correct steps have already been taken during the conceptual phase of the ITIL project, it is decidedly easier to assign the available human and financial resources in an economical way. Contrary to this, if no well-designed conceptual phase takes place at the outset of the project, there is the risk of taking measures during the process and system implementation, which would prove expensive and disadvantageous for the business in the long-term; in this case, a reversion is hardly possible without futher losses.
A larger work is usually involved for the service provider organization during the actual implementation of the processes and systems.  


However, if the [[#ITIL Implementation Project Course|correct steps]] have already been taken during the conceptual phase of the ITIL project, it is decidedly easier to assign the available human and financial resources in an economical way. Contrary to this, if no well-designed conceptual phase takes place at the outset of the project, there is the risk of taking measures during the process and system implementation, which would prove expensive and disadvantageous for the business in the long-term; in this case, a reversion is hardly possible without further losses.
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== On ITIL Implementation Projects ==
==ITIL Implementation Project Course==


[[Image:Thumb-itil-project-course.jpg|right|thumb|200px|alt=ITIL Implementation|link=https://wiki.en.it-processmaps.com/index.php/File:Thumb-itil-project-course.jpg|[https://wiki.en.it-processmaps.com/images/pdf/project_phases_itil_implementation_with_process_templates.pdf Fig. 2: ITIL Implementation in 10 steps (.pdf)]]]
*[[ITIL Implementation - Project Preparation|Step 1: ITIL Project Preparation]]
*[[ITIL Implementation - IT Service Structure|Step 2: Definition of the IT Service Structure]]
*[[ITIL Implementation - ITIL Roles|Step 3: Selection of ITIL Roles and Role Owners]]
*[[ITIL Implementation - ITIL Assessment|Step 4: Analysis of As-Is Processes: ITIL-Assessment]]
*[[ITIL Implementation - Process Structure|Step 5: Definition of the To-Be Process Structure]]
*[[ITIL Implementation - Process Interfaces|Step 6: Definition of Process Interfaces]]
*[[ITIL Implementation - Process Control|Step 7: Establishing Process Control]]
*[[ITIL Implementation - Process Design|Step 8: Designing the Processes in Detail]]
*[[ITIL Implementation - Application Systems|Step 9: Setting up the Technical Infrastructure (Ex.: Application Systems)]]
*[[ITIL Implementation - Training|Step 10: ITIL Process Implementation and Training]]
<p>&nbsp;</p>
*At a glance: [[ITIL Implementation/_Infographic|Infographic "ITIL Implemention"]]
<br style="clear:both;"/>
==Implementing ITIL with with Process Templates==
*[[ITIL Implementation with Process Templates|ITIL Implementation with Process Templates (ITIL process models)]]
*[[ITIL_4#ITIL_4_and_ITIL_V3:_What.27s_the_difference.3F|Switching from ITIL V3 (ITIL 2011) to ITIL 4]]
* [https://en.it-processmaps.com/news/itil-4-process-map-itil4-templates.html ITIL Process Map for ITIL 4]
* [https://demo.it-processmaps.com/itil-4-process-map/itil-4-process-templates.html Video: ITIL 4 process templates]
==More on ITIL Implementation Projects==
*[[ITIL for Small and Medium-Sized Businesses]]
*[[ITIL for Small and Medium-Sized Businesses]]
*[[ITIL Introduction in Stages]]
*[[ITIL Introduction in Stages]]
*[[ITIL Implementation - Key Factors|Key Factors for ITIL Implementations]]
*[[ITIL Implementation - Key Factors|Key Factors for ITIL Implementations]]
*[[ITIL Implementation with Process Templates|Process Templates as a Way to Save Effort]]


<html>By:&#160;&#160;Stefan Kempter&#160;<a rel="author" href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/images/bookmarking/linkedin.png" width="16" height="16" title="By: Stefan Kempter | Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.
<p>&nbsp;</p>


== ITIL Implementation in 10 Steps ==
<p><small>
*[[ITIL Implementation - Project Course|Overview of the Project Steps]]
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*[[ITIL Implementation - Project Preparation|Step 1: Project Preparation]]
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*[[ITIL Implementation - IT-Services|Step 2: Define the IT-Services]]
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*[[ITIL Implementation - ITIL Roles|Step 3: Select ITIL Roles and Determine Role Owners]]
<span itemprop="name">10 Steps to ITIL Implementation</span></a>
*[[ITIL Implementation - ITIL Assessment|Step 4: Analysis of As-Is Processes: ITIL-Assessment]]
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*[[ITIL Implementation - Process Structure|Step 5: Definition of the To-Be Process Structure]]
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*[[ITIL Implementation - Process Interfaces|Step 6: Definition of the Process Interfaces]]
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*[[ITIL Implementation - Process Controlling|Step 7: Establish Process Controlling]]
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*[[ITIL Implementation - Process Design|Step 8: Design the Processes in Detail]]
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*[[ITIL Implementation - Implementation|Step 9: Implement Processes and Systems]]
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*[[ITIL Implementation - Training|Step 10: Train IT Staff and Customers]]
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Latest revision as of 12:59, 31 December 2023

DE - ES - ITIL Implementation - Implement ITILdiese Seite auf Deutschesta página en español
DE - ES - ITIL Implementation - Implement ITIL


 

ITIL Implementation in 10 Steps
Fig. 1: Infographic: "ITIL Implementation" - 10 Steps to successfully implement ITIL.

ITIL implementation projects are characterized by a typical course of action, independent of the size of the company and its core business. This made it feasible to devise a time-tested project blueprint which can serve as a guideline for a wide range of ITIL initiatives.

 

ITIL Implementation in 10 Steps

An ITIL implementation project is structured in several phases, which each build upon the results of the previous project steps (see the overview of the ITIL implementation project steps).

The work effort during the progress of a service management project is usually not distributed equally over the project course. The project begins with the definition of the processes and the organizational framework. In this case, it is possible to provide very concrete instructions, as this project phase allows itself to be extensively standardized.

A larger work is usually involved for the service provider organization during the actual implementation of the processes and systems.

However, if the correct steps have already been taken during the conceptual phase of the ITIL project, it is decidedly easier to assign the available human and financial resources in an economical way. Contrary to this, if no well-designed conceptual phase takes place at the outset of the project, there is the risk of taking measures during the process and system implementation, which would prove expensive and disadvantageous for the business in the long-term; in this case, a reversion is hardly possible without further losses.

ITIL Implementation Project Course

ITIL Implementation
Fig. 2: ITIL Implementation in 10 steps (.pdf)

 


Implementing ITIL with with Process Templates

More on ITIL Implementation Projects

By:  Stefan Kempter , IT Process Maps.

 

10 Steps to ITIL Implementation  › Project Course  › Implementing ITIL with with Process Templates  › Infographic