Release Management: Difference between revisions
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<meta name="description" content="→ See also Release Management ITIL V3. Process Objective: ... is the central responsible body for the implementation of Changes to the IT Infrastructure, ..." /> | |||
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Image:ITIL-Wiki-deutsch.jpg|right|ITIL V2 Release Management | Image:ITIL-Wiki-deutsch.jpg|right|ITIL V2 Release Management | ||
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'''Part of''': [[Service Support]] | '''Part of''': [[Service Support]] | ||
'''Process Owner''': [[ | '''Process Owner''': [[#Release-Manager-ITIL-V2|Release Manager]] | ||
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==Sub-Processes== | ==Sub-Processes== | ||
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[[Image:overview_rm.jpg|frame|none|Overview of Release Management]] | [[Image:overview_rm.jpg|frame|none|Overview of Release Management]] | ||
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'''Plan Rollout''' | |||
*Process objective: Planning of the Rollout in detail and devising the necessary technical concepts for the distribution of the Release. | |||
<br /> | |||
'''Develop Distribution and Back-out Procedures''' | |||
*Process objective: Development of technical and/ or organizational procedures for the distribution of the new Release components, as well as back-out solutions in case of unpredicted problems. | |||
<br /> | |||
'''Test Release''' | |||
*Process objective: The Release components and the distribution and back-out procedures are to be submitted to a realistic test, so that a substantiated decision can be made with regards to the go-ahead of the Rollout. | |||
<br /> | |||
'''Carry out Rollout''' | |||
*Process objective: Rolling-out of the Release components into the productive IT environment and ensuring that the Rollout was successful. | |||
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==Involved Roles== | ==Involved Roles== | ||
* [[Roles | *[[ITIL Roles#Application-Manager|Application Manager]] | ||
* [[Roles | *[[ITIL Roles#ITC-Infrastructure-Manager|ITC Infrastructure Manager]] | ||
* | *'''<span id="Release-Manager-ITIL-V2">Release Manager</span>''': As a central body, the Release Manager is responsible for the implementation of changes to the IT Infrastructure, so that these are carried out effectively, safely, and verifiably. His tasks include planning, monitoring and implementation of respective Rollouts or Rollins in co-ordination with Change Management. | ||
* [[Roles | *[[ITIL Roles#Test-QS-Manager|Test and QS Manager]] | ||
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==Related Checklists and KPIs== | ==Related Checklists and KPIs== | ||
==== KPIs ==== | ====Checklists==== | ||
*[[ITIL-Checklists#Release Management|Checklists Release Management]] | |||
====KPIs==== | |||
*[[KPIs Release Management|Key Performance Indicators "Release Management" according to ITIL V2]] | *[[KPIs Release Management|Key Performance Indicators "Release Management" according to ITIL V2]] | ||
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==Related ITIL Glossary Terms== | ==Related [[ITIL Glossary]] Terms== | ||
* [[ITIL Glossary#Release Plan|Release Plan]] | *[[ITIL Glossary/_ITIL_Terms_R#Release Plan|Release Plan]] | ||
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[[Category:ITIL V2]][[Category:ITIL process]][[Category:Service Support]][[Category:Release & Deployment Management]] | [[Category:ITIL V2]][[Category:ITIL process]][[Category:Service Support]][[Category:Release & Deployment Management]] | ||
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Revision as of 16:55, 31 July 2013
ITIL Version: ITIL V2 → see also Release and Deployment Management - ITIL V3
Process-Objective: Release Management is the central responsible body for the implementation of Changes to the IT Infrastructure, so that these are carried out in an effective, secure and verifiable manner. Their tasks include planning, monitoring and implementation of respective Rollouts or Rollins in co-ordination with Change Management.
Part of: Service Support
Process Owner: Release Manager
Sub-Processes
Plan Rollout
- Process objective: Planning of the Rollout in detail and devising the necessary technical concepts for the distribution of the Release.
Develop Distribution and Back-out Procedures
- Process objective: Development of technical and/ or organizational procedures for the distribution of the new Release components, as well as back-out solutions in case of unpredicted problems.
Test Release
- Process objective: The Release components and the distribution and back-out procedures are to be submitted to a realistic test, so that a substantiated decision can be made with regards to the go-ahead of the Rollout.
Carry out Rollout
- Process objective: Rolling-out of the Release components into the productive IT environment and ensuring that the Rollout was successful.
Involved Roles
- Application Manager
- ITC Infrastructure Manager
- Release Manager: As a central body, the Release Manager is responsible for the implementation of changes to the IT Infrastructure, so that these are carried out effectively, safely, and verifiably. His tasks include planning, monitoring and implementation of respective Rollouts or Rollins in co-ordination with Change Management.
- Test and QS Manager
Related Checklists and KPIs
Checklists
KPIs
Related ITIL Glossary Terms
