ITIL Service Transition: Difference between revisions
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<seo metakeywords="service transition, itil service transition, itil transition, itil v3 transition, itil v3 service transition" metadescription="Download: ITIL Service Transition - Process Overview (.PDF). Additional Information on Service Transition: Processes, KPI's ..." /> | |||
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rect 0 0 50 30 [https://wiki.de.it-processmaps.com/index.php/ITIL_V3_Service_Transition_-_Serviceüberführung diese Seite auf Deutsch] | rect 0 0 50 30 [https://wiki.de.it-processmaps.com/index.php/ITIL_V3_Service_Transition_-_Serviceüberführung diese Seite auf Deutsch] | ||
rect 50 0 100 30 [https://wiki.es.it-processmaps.com/index.php/ITIL_Transici%C3%B3n_del_Servicio esta página en español] | rect 50 0 100 30 [https://wiki.es.it-processmaps.com/index.php/ITIL_Transici%C3%B3n_del_Servicio esta página en español] | ||
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rect | rect 184 38 284 109 [[Project Management - Transition Planning and Support|Project Management (Transition Planning and Support) - Service Transition]] | ||
rect | rect 74 147 175 216 [[Change Management|Change Management - Service Transition]] | ||
rect | rect 283 146 382 218 [[Service Validation and Testing|Service Validation and Testing - Service Transition]] | ||
rect | rect 93 251 194 321 [[Release and Deployment Management|Release and Deployment Management - Service Transition]] | ||
rect | rect 260 251 360 322 [[Application Development and Customization|Application Development and Customization - Service Transition]] | ||
rect | rect 184 376 285 448 [[Service Asset and Configuration Management|Service Asset and Configuration Management - Service Transition]] | ||
rect | rect 184 483 285 552 [[Knowledge Management|Knowledge Management - Service Transition]] | ||
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:Process Objective: To gather, analyze, store and share knowledge and information within an organization. The primary purpose of Knowledge Management is to improve efficiency by reducing the need to rediscover knowledge. | :Process Objective: To gather, analyze, store and share knowledge and information within an organization. The primary purpose of Knowledge Management is to improve efficiency by reducing the need to rediscover knowledge. | ||
===== Overview Service Transition - Downloads ===== | |||
Use the following links to open the process overview of Service Transition showing the most important interfaces: | |||
* [[Media:Service-transition.jpg|Service Transition (.JPG)]] | |||
* [https://wiki.en.it-processmaps.com/images/pdf/service-transition-itil-v3.pdf Service Transition (.PDF)]'' | |||
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<i><small>[[Main Page|Home]] > [[ITIL Processes]] > [[ITIL V3 Service Transition|Service Transition]]</small></i> | |||
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[[Category:ITIL V3]][[Category:ITIL discipline]][[Category:ITIL process|3]][[Category:Service Transition|!]] | [[Category:ITIL V3]][[Category:ITIL discipline]][[Category:ITIL process|3]][[Category:Service Transition|!]] | ||
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Revision as of 10:49, 12 July 2011
<seo metakeywords="service transition, itil service transition, itil transition, itil v3 transition, itil v3 service transition" metadescription="Download: ITIL Service Transition - Process Overview (.PDF). Additional Information on Service Transition: Processes, KPI's ..." />
ITIL Service Transition: Overview
Process Objective: To build and deploy IT services. It also makes sure that changes to services and Service Management processes are carried out in a coordinated way.
Part of: IT Service Management
Processes of ITIL Service Transition
The following processes are part of the ITIL V3 core discipline Service Transition:
- Change Management
- Process Objective: To control the lifecycle of all Changes. The primary objective of Change Management is to enable beneficial Changes to be made, with minimum disruption to IT services.
- Project Management (Transition Planning and Support)
- Process Objective: To plan and coordinate the resources to deploy a major Release within the predicted cost, time and quality estimates.
- Release and Deployment Management
- Process Objective: To plan, schedule and control the movement of releases to test and live environments. The primary goal of Release Management is to ensure that the integrity of the live environment is protected and that the correct components are released.
- Service Validation and Testing
- Process Objective: To ensure that deployed Releases and the resulting services meet customer expectations, and to verify that IT operations is able to support the new service.
- Application Development and Customization
- Process Objective: To make available applications and systems which provide the required functionality for IT services. This process includes the development and maintenance of custom applications as well as the customization of products from software vendors.
- Service Asset and Configuration Management
- Process Objective: To maintain information about Configuration Items required to deliver an IT service, including their relationships.
- Knowledge Management
- Process Objective: To gather, analyze, store and share knowledge and information within an organization. The primary purpose of Knowledge Management is to improve efficiency by reducing the need to rediscover knowledge.
Overview Service Transition - Downloads
Use the following links to open the process overview of Service Transition showing the most important interfaces:
Additional Information on Service Transition
