KPIs IT Security Management

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ITIL KPI's Information Security Management

ITIL Process: ITIL Service Design - Information Security Management

Source: Key Performance Indicators for ITIL Security Management from the ITIL Process Map

→ back to: ITIL Key Performance Indicators

 

 

Key Performance Indicator (KPI)	Definition
Number of implemented Preventive Measures	Number of preventive security measures which were implemented in response to identified security threats
Implementation Duration	Duration from the identification of a security threat to the implementation of a suitable counter measure
Number of major Security Incidents	Number of identified security incidents, classified by severity category
Number of Security-related Service Downtimes	Number of security incidents causing service interruption or reduced availability
Number of Security Tests	Number of security tests and trainings carried out
Number of identified Shortcomings during Security Tests	Number of identified shortcomings in security mechanisms which were identified during tests