Key Performance Indicators for IT Security Management / Information Security Management from the ITIL Process Map.
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KPIs IT Security Management / Information Security Management
Key Performance Indicator (KPI)
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Definition
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Number of implemented Preventive Measures
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- Number of preventive security measures which were implemented in response to identified security threats
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Implementation Duration
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- Duration from the identification of a security threat to the implementation of a suitable counter measure
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Number of major Security Incidents
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- Number of identified security incidents, classified by severity category
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Number of Security-related Service Downtimes
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- Number of security incidents causing service interruption or reduced availability
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Number of Security Tests
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- Number of security tests and trainings carried out
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Number of identified Shortcomings during Security Tests
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- Number of identified shortcomings in security mechanisms which were identified during tests
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