KPIs Release Management

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<seo metakeywords="kpi release management, kpis release management, itil release kpi, kpi deployment management, kpis deployment management, itil deployment kpi" metadescription="Release and Deployment Management: The most important ITIL KPIs - ITIL Key Performance Indicators." />

ITIL KPI's Release Management, ITIL KPI's Deployment Management
ITIL KPI's Release Management, ITIL KPI's Deployment Management


ITIL Process: ITIL 2011 Service Transition - Release and Deployment Management

Source: Key Performance Indicators for ITIL Release and Deployment Management from the ITIL Process Map

 

 

Key Performance Indicator (KPI) Definition
Number of Releases Number of releases rolled out into the productive environment, grouped into Major and Minor Releases
Duration of Major Deployments Average duration of major deployments from clearance until completion
Number of Release Backouts Number of releases which had to be reversed
Proportion of automatic Release Distribution Proportion of new releases distributed automatically

 

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