Checklist Service Improvement Plan (SIP)

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<seo metakeywords="service improvement plan itil v2, sip itil v2" metadescription="→ see also: Problem Record according to ITIL V3. ... The Service Improvement Plan contains summarizing information about measures, ..." />

Checklist Service Improvement Plan (SIP) - Template Service Improvement Plan (SIP)
Checklist Service Improvement Plan (SIP) - Template Service Improvement Plan (SIP)


→ see also: ITIL Checklist Service Improvement Plan - SIP, enhanced with many additions

ITIL Process: ITIL V2 Service Delivery - Service Level Management

Checklist Category: ITIL-Checklists Service Level Management

Source: Checklist "Service Improvement Plan - SIP" from the ITIL Process Map V2


The Service Improvement Plan contains summarising information about measures, with the aid of which the Service quality is to be enhanced:

  • Defined measures for Service improvements or changes:
    • Service name
    • Person in charge of the IT Service
    • Person in charge of the measure to enhance the Service quality
    • Description
    • Source of the measure (i.e. SLA review)
    • Person in charge of the implementation of the measure
    • Target date
    • Status
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