KPIs IT Security Management
From IT Process Wiki
ITIL Process: ITIL V3 Service Design - IT Security Management
Source: Key Performance Indicators for ITIL IT Security Management from the ITIL Process Map V3
| Key performance Indicator (KPI) | Definition |
|---|---|
| Number of Implemented Preventive Measures | Number of preventive security measures which were implemented in response to identified security threats |
| Implementation Duration | Duration from the identification of a security threat to the implementation of a suitable counter measure |
| Number of Major Security Incidents | Number of identified security incidents, classified by severity category |
| Number of Security-Related Service Downtimes | Number of security incidents causing service interruption or reduced availability |
| Number of Security Tests | Number of security tests and trainings carried out |
| Number of Identified Shortcomings during Security Tests | Number of identified shortcomings in security mechanisms which were identified during tests |
back to: ITIL Key Performance Indicators
