KPIs Release Management
From IT Process Wiki
<seo metakeywords="kpi release management, kpis release management, itil release kpi, kpi deployment management, kpis deployment management, itil deployment kpi" metadescription="Release and Deployment Management: The most important ITIL KPIs - ITIL Key Performance Indicators." />
ITIL Process: ITIL 2011 Service Transition - Release and Deployment Management
Source: Key Performance Indicators for ITIL Release and Deployment Management from the ITIL Process Map
| Key Performance Indicator (KPI) | Definition |
|---|---|
| Number of Releases | Number of releases rolled out into the productive environment, grouped into Major and Minor Releases |
| Duration of Major Deployments | Average duration of major deployments from clearance until completion |
| Number of Release Backouts | Number of releases which had to be reversed |
| Proportion of automatic Release Distribution | Proportion of new releases distributed automatically |
→ back to: ITIL Key Performance Indicators
