Checklist Configuration Item (CI) Record: Difference between revisions
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'''→ see also:''' [[Checklist CMS CMDB|Checklist CMS/ CMDB | '''→ see also:''' [[Checklist CMS CMDB|ITIL Checklist CMS/ CMDB]], ''enhanced with many additions'' | ||
'''ITIL Process''': ITIL V2 [[Service Support]] - [[Configuration Management]] | '''ITIL Process''': ITIL V2 [[Service Support]] - [[Configuration Management]] | ||
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'''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - Configuration Management | '''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - Configuration Management | ||
'''Source''': Checklist "Configuration Item - CI Record" from the [https://en.it-processmaps.com/products/ | '''Source''': Checklist "Configuration Item - CI Record" from the ITIL Process Map V2 | ⯈ [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3] | ||
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<html><a rel="author" href="https:// | <html>By:  Stefan Kempter <a rel="author" href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/images/bookmarking/linkedin.png" width="16" height="16" title="By: Stefan Kempter | Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.</html> | ||
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Latest revision as of 20:01, 29 March 2019
![Checklist Configuration Item (CI) Record - Template Configuration Item (CI) Record](/images/f/f8/ITIL-Wiki-deutsch.jpg)
→ see also: ITIL Checklist CMS/ CMDB, enhanced with many additions
ITIL Process: ITIL V2 Service Support - Configuration Management
Checklist Category: ITIL Templates - Configuration Management
Source: Checklist "Configuration Item - CI Record" from the ITIL Process Map V2 | ⯈ ITIL Process Map V3
A CI Record within the CMDB contains the following data:
- Unique identifier
- Name
- Description
- Person in charge
- Classification
- Category (e.g. Hardware, Software, ...)
- Type (e.g. Server, Printer, ... - refinement of the classification into categories)
- Manufacturer information
- Manufacturer name
- Serial number
- License number/ reference to license contract
- Version
- Modification history of the CI Record
- Date of creation
- Modifications
- Description of modification
- Date
- Person in charge
- Location
- Status history (description of the life cycle of a CI with status values, as for example „Undergoing Test“, ..., „Active“, ..., „Undergoing Maintenance“, ..., „Out of Operation“, ...)
- Present status
- Status history (historical Changes to the status of the CI or Changes planned for the future)
- Status change
- Description
- Time and date of the Change in status
- Relationships to IT Services
- Relationships to other CIs, e.g.
- Is a component of
- Is associated with
- Uses
- Is a characteristic of
- Is a new version of
- Will be replaced by
- Relationships to other data objects within Service Management
- Incident Records
- Problem Records
- Known Errors
- Change Records
- Relationships to documents
- Contractual documentation
- Operating documentation
- User documentation
- Emergency-relevant documentation
- Other documentation