KPIs IT Security Management: Difference between revisions

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'''ITIL Process''': [[ITIL V3 Service Design|ITIL 2011 Service Design]] - [[IT Security Management|Information Security Management]]
'''ITIL Process''': [[ITIL Service Design]] - [[IT Security Management|Information Security Management]]


'''Source''': Key Performance Indicators for ITIL Security Management from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map]
'''Source''': Key Performance Indicators for ITIL Security Management from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map]
&#8594; back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''


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{| border="1" cellpadding="5" cellspacing="0" align="center"
{| border="1" cellpadding="5" cellspacing="0"
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! width="35%" style="background:#ffcc66;" | Key Performance Indicator (KPI)
! width="35%" style="background:#ffcc66;" | Key Performance Indicator (KPI)
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|Number of implemented Preventive Measures  
|Number of implemented Preventive Measures  
|Number of preventive security measures which were implemented in response to identified security threats
|
*Number of preventive security measures which were implemented in response to identified security threats
|-
|-
|Implementation Duration
|Implementation Duration
|Duration from the identification of a security threat to the implementation of a suitable counter measure
|
*Duration from the identification of a security threat to the implementation of a suitable counter measure
|-
|-
|Number of major Security Incidents
|Number of major Security Incidents
|Number of identified security incidents, classified by severity category
|
*Number of identified security incidents, classified by severity category
|-
|-
|Number of Security-related Service Downtimes
|Number of Security-related Service Downtimes
|Number of security incidents causing service interruption or reduced availability
|
*Number of security incidents causing service interruption or reduced availability
|-
|-
|Number of Security Tests
|Number of Security Tests
|Number of security tests and trainings carried out
|
*Number of security tests and trainings carried out
|-
|-
|Number of identified Shortcomings during Security Tests
|Number of identified Shortcomings during Security Tests
|Number of identified shortcomings in security mechanisms which were identified during tests
|
*Number of identified shortcomings in security mechanisms which were identified during tests
|}
|}


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&#8594; back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''
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Revision as of 14:23, 5 August 2013

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ITIL KPI's Information Security Management
ITIL KPI's Information Security Management


ITIL Process: ITIL Service Design - Information Security Management

Source: Key Performance Indicators for ITIL Security Management from the ITIL Process Map

→ back to: ITIL Key Performance Indicators

 

 

Key Performance Indicator (KPI) Definition
Number of implemented Preventive Measures
  • Number of preventive security measures which were implemented in response to identified security threats
Implementation Duration
  • Duration from the identification of a security threat to the implementation of a suitable counter measure
Number of major Security Incidents
  • Number of identified security incidents, classified by severity category
Number of Security-related Service Downtimes
  • Number of security incidents causing service interruption or reduced availability
Number of Security Tests
  • Number of security tests and trainings carried out
Number of identified Shortcomings during Security Tests
  • Number of identified shortcomings in security mechanisms which were identified during tests

 

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