KPIs Release Management: Difference between revisions

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'''ITIL Process''': [[ITIL V3 Service Transition|ITIL 2011 Service Transition]] - [[Release and Deployment Management]]
'''ITIL Process''': [[ITIL Service Transition]] - [[Release and Deployment Management]]


'''Source''': Key Performance Indicators for ITIL Release and Deployment Management from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map]
'''Source''': Key Performance Indicators for ITIL Release and Deployment Management from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map]
&#8594; back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''


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{| border="1" cellpadding="5" cellspacing="0" align="center"
{| border="1" cellpadding="5" cellspacing="0"
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! width="35%" style="background:#ffcc66;" | Key Performance Indicator (KPI)
! width="35%" style="background:#ffcc66;" | Key Performance Indicator (KPI)
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|Number of Releases
|Number of Releases
|Number of releases rolled out into the productive environment, grouped into Major and Minor Releases
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*Number of releases rolled out into the productive environment, grouped into Major and Minor Releases
|-
|-
|Duration of Major Deployments
|Duration of Major Deployments
|Average duration of major deployments from clearance until completion
|
*Average duration of major deployments from clearance until completion
|-
|-
|Number of Release Backouts
|Number of Release Backouts
|Number of releases which had to be reversed
|
*Number of releases which had to be reversed
|-
|-
|Proportion of automatic Release Distribution
|Proportion of automatic Release Distribution
|Proportion of new releases distributed automatically
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*Proportion of new releases distributed automatically
|}
|}


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&#8594; back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''
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Revision as of 14:06, 5 August 2013

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ITIL KPI's Release Management, ITIL KPI's Deployment Management
ITIL KPI's Release Management, ITIL KPI's Deployment Management


ITIL Process: ITIL Service Transition - Release and Deployment Management

Source: Key Performance Indicators for ITIL Release and Deployment Management from the ITIL Process Map

→ back to: ITIL Key Performance Indicators

 

 

Key Performance Indicator (KPI) Definition
Number of Releases
  • Number of releases rolled out into the productive environment, grouped into Major and Minor Releases
Duration of Major Deployments
  • Average duration of major deployments from clearance until completion
Number of Release Backouts
  • Number of releases which had to be reversed
Proportion of automatic Release Distribution
  • Proportion of new releases distributed automatically