KPIs Release Management: Difference between revisions

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'''ITIL Process''': [[ITIL V3 Service Transition]] - [[Release and Deployment Management]]
'''ITIL Process''': [[ITIL V3 Service Transition|ITIL 2011 Service Transition]] - [[Release and Deployment Management]]


'''Source''': Key Performance Indicators for ITIL Release and Deployment Management from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3]
'''Source''': Key Performance Indicators for ITIL Release and Deployment Management from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map]


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{| border="1" cellpadding="5" cellspacing="0" align="center"
{| border="1" cellpadding="5" cellspacing="0" align="center"
|-
|-
! width="30%" style="background:#ffcc66;" | Key Performance Indicator (KPI)
! width="35%" style="background:#ffcc66;" | Key Performance Indicator (KPI)
! width="70%" style="background:#ffffcc;" | Definition
! width="65%" style="background:#ffffcc;" | Definition
|-
|-
|Number of Major Releases
|Number of Releases
|Number of major Releases rolled out into the productive environment
|Number of releases rolled out into the productive environment, grouped into Major and Minor Releases
|-
|-
|Duration of Rollouts
|Duration of Major Deployments
|Average duration of Rollouts from clearance until completion
|Average duration of major deployments from clearance until completion
|-
|-
|Number of Release Backouts
|Number of Release Backouts
|Number of Releases in need to be reversed
|Number of releases which had to be reversed
|-
|-
|Incidents Caused by New Releases
|Proportion of automatic Release Distribution
|Number of incidents attributable to New Releases
|Proportion of new releases distributed automatically
|-
|Release Rollout Punctuality
|Proportion of Releases finalised within the agreed schedule
|-
|Work Effort for Releases
|Work effort for the Rollout of new Releases
|-
|Proportion of Automatic Release Distribution
|Proportion of new Releases distributed automatically
|}
|}


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&#8594; back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''
&#8594; back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''


 
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[[Category:ITIL V3|KPIs Release & Deployment Management]]
[[Category:ITIL V3|KPIs Release & Deployment Management]]
[[Category:ITIL 2011|KPIs Release & Deployment Management]]
[[Category:KPI (ITIL)|Release & Deployment Management KPIs]]
[[Category:KPI (ITIL)|Release & Deployment Management KPIs]]
[[Category:Service Transition|KPIs Release & Deployment Management]]
[[Category:Service Transition|KPIs Release & Deployment Management]]
[[Category:Release & Deployment Management|KPIs Release & Deployment Management]]
[[Category:Release & Deployment Management|KPIs Release & Deployment Management]]
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Revision as of 12:00, 22 December 2011

<seo metakeywords="kpi release management, kpis release management, itil release kpi, kpi deployment management, kpis deployment management, itil deployment kpi" metadescription="Release and Deployment Management: The most important ITIL KPIs - ITIL Key Performance Indicators." />

ITIL KPI's Release Management, ITIL KPI's Deployment Management
ITIL KPI's Release Management, ITIL KPI's Deployment Management


ITIL Process: ITIL 2011 Service Transition - Release and Deployment Management

Source: Key Performance Indicators for ITIL Release and Deployment Management from the ITIL Process Map

 

 

Key Performance Indicator (KPI) Definition
Number of Releases Number of releases rolled out into the productive environment, grouped into Major and Minor Releases
Duration of Major Deployments Average duration of major deployments from clearance until completion
Number of Release Backouts Number of releases which had to be reversed
Proportion of automatic Release Distribution Proportion of new releases distributed automatically

 

→ back to: ITIL Key Performance Indicators