Checklist Service Catalogue: Difference between revisions
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'''ITIL Process''': ITIL V2 [[Service Delivery]] - [[Service Level Management]] | '''→ see also:''' [[Checklist Service Portfolio|Checklist Service Portfolio according to ITIL V3]] | ||
'''ITIL Process''': ITIL V2 [[Service Delivery]] - [[Service Level Management - ITIL V2]] - [[Service Catalogue Management|Service Catalogue Management - ITIL V3]] | |||
'''Checklist Category''': [[ITIL-Checklists#Checklists for Service Level Management|Checklists for Service Level Management]] | '''Checklist Category''': [[ITIL-Checklists#Checklists for Service Level Management|Checklists for Service Level Management]] | ||
Revision as of 17:40, 3 October 2011
<seo metakeywords="service catalogue checklist, service catalogue template, service catalog checklist, service catalog template" metadescription="The Service Catalogue contains summarising information about existing or planned external IT Services: Index of IT Services ..." />
→ see also: Checklist Service Portfolio according to ITIL V3
ITIL Process: ITIL V2 Service Delivery - Service Level Management - ITIL V2 - Service Catalogue Management - ITIL V3
Checklist Category: Checklists for Service Level Management
Source: Checklist "Service Catalogue" from the ITIL Process Map V2
The Service Catalogue contains summarising information about existing or planned external IT Services:
- Index of IT Services
- Name
- Client
- Current status (e.g. „In planning“, „In implementation“, „Active“, „Outphased“)
- For each IT Service:
- Name
- Description
- Client(s)
- Internal Service components on which the external Service is based
- Relationship to other IT Services
- Time schedule
- Planned Service start
- Next planned change
- Planned completion
- Reference to further documents
- SLR
- Service Specification Sheet
- SLA
