KPIs Release Management: Difference between revisions

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<seo metakeywords="kpi release management, kpis release management, itil release kpi, kpi deployment management, kpis deployment management, itil deployment kpi" metadescription="Release and Deployment Management: The most important ITIL KPIs - ITIL Key Performance Indicators." />
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! style="background:#DDDDDD;" align="right" width="20%"| [https://wiki.de.it-processmaps.com/index.php/Kennzahlen_Release_Management diese Seite auf Deutsch]
Image:ITIL-Wiki-deutsch.jpg|right|ITIL KPI's Release Management, ITIL KPI's Deployment Management
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default [https://wiki.de.it-processmaps.com/index.php/Kennzahlen_Release_Management diese Seite auf Deutsch]
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'''ITIL Process''': [[ITIL V3 Service Transition]] - [[Release and Deployment Management]]


'''ITIL Process''': [[Service Support]] - [[Release Management]]
'''Source''': Key Performance Indicators for ITIL Release and Deployment Management from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3]




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! width="30%" style="background:#f8f7ef;" | Key performance Indicator (KPI)
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! width="70%" style="background:#ffffcc;" | Definition
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|Number of Major Releases
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&#8594; back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''
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[[Category:ITIL V3|KPIs Release & Deployment Management]]
[[Category:KPI (ITIL)|Release & Deployment Management KPIs]]
[[Category:Service Transition|KPIs Release & Deployment Management]]
[[Category:Release & Deployment Management|KPIs Release & Deployment Management]]
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Revision as of 09:15, 27 July 2011

<seo metakeywords="kpi release management, kpis release management, itil release kpi, kpi deployment management, kpis deployment management, itil deployment kpi" metadescription="Release and Deployment Management: The most important ITIL KPIs - ITIL Key Performance Indicators." />

ITIL KPI's Release Management, ITIL KPI's Deployment Management
ITIL KPI's Release Management, ITIL KPI's Deployment Management


ITIL Process: ITIL V3 Service Transition - Release and Deployment Management

Source: Key Performance Indicators for ITIL Release and Deployment Management from the ITIL Process Map V3


Key Performance Indicator (KPI) Definition
Number of Major Releases Number of major Releases rolled out into the productive environment
Duration of Rollouts Average duration of Rollouts from clearance until completion
Number of Release Backouts Number of Releases in need to be reversed
Incidents Caused by New Releases Number of incidents attributable to New Releases
Release Rollout Punctuality Proportion of Releases finalised within the agreed schedule
Work Effort for Releases Work effort for the Rollout of new Releases
Proportion of Automatic Release Distribution Proportion of new Releases distributed automatically


→ back to: ITIL Key Performance Indicators