KPIs Service Review: Difference between revisions
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'''ITIL Process''': [[ITIL V3 CSI - Continual Service Improvement]] - [[Service Review]] | '''ITIL Process''': [[ITIL V3 CSI - Continual Service Improvement|ITIL 2011 CSI - Continual Service Improvement]] - [[Service Review]] | ||
'''Source''': Key Performance Indicators for ITIL Service Review from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map | '''Source''': Key Performance Indicators for ITIL Service Review from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map] | ||
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[[Category:ITIL V3|KPIs Service Review]] | [[Category:ITIL V3|KPIs Service Review]] | ||
[[Category:ITIL 2011|KPIs Service Review]] | |||
[[Category:KPI (ITIL)|Service Review KPIs]] | [[Category:KPI (ITIL)|Service Review KPIs]] | ||
[[Category:Continual Service Improvement|KPIs Service Review]] | [[Category:Continual Service Improvement|KPIs Service Review]] | ||
[[Category:Service Review|KPIs Service Review]] | [[Category:Service Review|KPIs Service Review]] | ||
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Revision as of 13:02, 22 December 2011
<seo metakeywords="kpi service review, kpis service review, itil service review kpi" metadescription="Service Review: The most important ITIL KPIs - ITIL Key Performance Indicators." />
ITIL Process: ITIL 2011 CSI - Continual Service Improvement - Service Review
Source: Key Performance Indicators for ITIL Service Review from the ITIL Process Map
| Key Performance Indicator (KPI) | Definition |
|---|---|
| Number of Service Reviews | Number of formal Service Reviews carried out during the reporting period |
| Number of identified Weaknesses | Number of weaknesses which were identified during Service Review, to be addressed by improvement initiatives |
→ back to: ITIL Key Performance Indicators
