Checklist Service Catalogue: Difference between revisions
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< | <itpmch><title>Checklist Service Catalogue | IT Process Wiki</title> | ||
<meta name="keywords" content="service catalogue checklist, service catalogue template, service catalog checklist, service catalog template" /> | |||
<meta name="description" content="The Service Catalogue contains summarizing information about existing or planned external IT Services: Index of IT Services ..." /> | |||
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Image:ITIL-Wiki-deutsch.jpg|right|Checklist Service Catalogue - Template Service Catalogue | Image:ITIL-Wiki-deutsch.jpg|right|Checklist Service Catalogue - Template Service Catalogue | ||
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'''→ see also:''' [[Checklist Service Portfolio|Checklist Service Portfolio according to ITIL V3]] | <p> </p> | ||
'''→ see also:''' [[Checklist Service Portfolio|Checklist Service Portfolio according to ITIL V3 2011]] | |||
'''ITIL Process''': ITIL V2 [[Service Delivery]] - [[Service Level Management - ITIL V2]] - [[Service Catalogue Management|Service Catalogue Management - ITIL V3]] | '''ITIL Process''': ITIL V2 [[Service Delivery]] - [[Service Level Management - ITIL V2]] - [[Service Catalogue Management|Service Catalogue Management - ITIL V3]] | ||
'''Checklist Category''': [[ITIL-Checklists | '''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - Service Level Management | ||
'''Source''': Checklist "Service Catalogue" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2] | '''Source''': Checklist "Service Catalogue" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2] | ||
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The Service Catalogue contains summarizing information about existing or planned external IT Services: | |||
The Service Catalogue contains | |||
* Index of IT Services | * Index of IT Services | ||
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*** SLA | *** SLA | ||
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<html><a rel="author" href="https://plus.google.com/111925560448291102517"><img style="margin:0px 0px 0px 0px;" src="/skins/Vector/images/itpm/bookmarking/gplus.png" width="16" height="16" title="By: Stefan Kempter | Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a></html> | |||
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Revision as of 16:42, 3 August 2013
![Checklist Service Catalogue - Template Service Catalogue](/images/f/f8/ITIL-Wiki-deutsch.jpg)
→ see also: Checklist Service Portfolio according to ITIL V3 2011
ITIL Process: ITIL V2 Service Delivery - Service Level Management - ITIL V2 - Service Catalogue Management - ITIL V3
Checklist Category: ITIL Templates - Service Level Management
Source: Checklist "Service Catalogue" from the ITIL Process Map V2
The Service Catalogue contains summarizing information about existing or planned external IT Services:
- Index of IT Services
- Name
- Client
- Current status (e.g. „In planning“, „In implementation“, „Active“, „Outphased“)
- For each IT Service:
- Name
- Description
- Client(s)
- Internal Service components on which the external Service is based
- Relationship to other IT Services
- Time schedule
- Planned Service start
- Next planned change
- Planned completion
- Reference to further documents
- SLR
- Service Specification Sheet
- SLA