ITIL Service Strategy: Difference between revisions
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rect 0 0 50 30 [https://wiki.de.it-processmaps.com/index.php/ITIL_V3_Service_Strategy_-_Servicestrategie diese Seite auf Deutsch] | rect 0 0 50 30 [https://wiki.de.it-processmaps.com/index.php/ITIL_V3_Service_Strategy_-_Servicestrategie diese Seite auf Deutsch] | ||
rect 50 0 100 30 [https://wiki.es.it-processmaps.com/index.php/ITIL_Estrategia_del_Servicio esta página en español] | rect 50 0 100 30 [https://wiki.es.it-processmaps.com/index.php/ITIL_Estrategia_del_Servicio esta página en español] | ||
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rect | rect 37 37 138 107 [[Service Portfolio Management|Service Portfolio Management - ITIL Service Strategy]] | ||
rect | rect 162 127 262 198 [[Financial Management|Financial Management - ITIL Service Strategy]] | ||
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:Process Objective: To manage the service provider's budgeting, accounting and charging requirements. | :Process Objective: To manage the service provider's budgeting, accounting and charging requirements. | ||
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===== Overview Service Strategy - Downloads ===== | |||
Use the following links to open the process overview of Service Strategy showing the most important interfaces: | |||
* [[Media:Itil-service-strategy.jpg|ITIL Service Strategy (.JPG)]] | |||
* [https://wiki.en.it-processmaps.com/images/pdf/service-strategy-itil-v3.pdf ITIL Service Strategy (.PDF)]'' | |||
== Additional Information on Service Strategy == | == Additional Information on Service Strategy == | ||
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<i><small>[[Main Page|Home]] > [[ITIL Processes]] > [[ITIL V3 Service Strategy|Service Strategy]]</small></i> | |||
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[[Category:ITIL V3]][[Category:ITIL discipline]][[Category:ITIL process|1]][[Category:Service Strategy|!]] | [[Category:ITIL V3]][[Category:ITIL discipline]][[Category:ITIL process|1]][[Category:Service Strategy|!]] | ||
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Revision as of 10:49, 12 July 2011
<seo metakeywords="itil service strategy, itil v3 service strategy, service strategy itil, service strategy processes" metadescription="Download: ITIL Service Strategy - Process Overview (.PDF). Additional Information on Service Strategy: Processes, KPI's ..." />
ITIL Service Strategy: Overview
Process Objective: To provide guidance on how to design, develop and implement Service Management. It is about ensuring that IT organizations are in position to achieve operational effectiveness and to offer distinctive services to their customers. Its ultimate goal is to make the IT organization think and act in a strategic manner.
Part of: IT Service Management
Processes of ITIL Service Strategy
The following processes are part of the ITIL V3 core discipline Service Strategy:
- Service Portfolio Management
- Process Objective: To decide on a strategy to serve customers, and to develop the service provider's offerings and capabilities.
- Financial Management
- Process Objective: To manage the service provider's budgeting, accounting and charging requirements.
Overview Service Strategy - Downloads
Use the following links to open the process overview of Service Strategy showing the most important interfaces:
