Checklist Availability Report: Difference between revisions
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'''ITIL Process''': [[Service Delivery]] - [[Availability Management]] | <seo metakeywords="availability report, availability reports, availability report itil" metadescription="The Availability Report is a preliminary document to the Service Level Report: ... Incidents leading to reduced Service Availability ..." /> | ||
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Image:ITIL-Wiki-deutsch.jpg|right|Checklist Availability Report - Template Availability Report | |||
default [https://wiki.de.it-processmaps.com/index.php/Checkliste_Availability_Report diese Seite auf Deutsch] | |||
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'''ITIL Process''': ITIL V2 [[Service Delivery]] - [[Availability Management]] | |||
'''Checklist Category''': [[ITIL-Checklists#Checklists for Availability Management|Checklists for Availability Management]] | '''Checklist Category''': [[ITIL-Checklists#Checklists for Availability Management|Checklists for Availability Management]] | ||
'''Source''': Checklist "Availability Report" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2] | |||
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** In the future (e.g. planned prolonged downtimes to IT Services) | ** In the future (e.g. planned prolonged downtimes to IT Services) | ||
* Running and planned measures for Availability improvement | * Running and planned measures for Availability improvement | ||
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[[Category:Checklist (ITIL)|Availability Report]] | |||
[[Category:Availability Management|Availability Report]] | |||
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Revision as of 19:46, 26 July 2011
<seo metakeywords="availability report, availability reports, availability report itil" metadescription="The Availability Report is a preliminary document to the Service Level Report: ... Incidents leading to reduced Service Availability ..." />
ITIL Process: ITIL V2 Service Delivery - Availability Management
Checklist Category: Checklists for Availability Management
Source: Checklist "Availability Report" from the ITIL Process Map V2
The Availability Report is a preliminary document to the Service Level Report:
- For all IT Services
- Details of the Availability
- Agreed Availability
- Attained/ measured Availability
- Trend analyses
- Details of the Availability
- Incidents leading to reduced Service Availability
- In the past (prolonged Service failures etc.)
- Type of the incident
- Causes
- Counter-measures for the elimination of the failure
- Measures for the future avoidance of similar failures
- In the future (e.g. planned prolonged downtimes to IT Services)
- In the past (prolonged Service failures etc.)
- Running and planned measures for Availability improvement
