Checklist Service Improvement Plan (SIP): Difference between revisions
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'''ITIL Process''': [[Service Delivery]] - [[Service Level Management]] | <seo metakeywords="service improvement plan itil v2, sip itil v2" metadescription="→ see also: Problem Record according to ITIL V3. ... The Service Improvement Plan contains summarizing information about measures, ..." /> | ||
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Image:ITIL-Wiki-deutsch.jpg|right|Checklist Service Improvement Plan (SIP) - Template Service Improvement Plan (SIP) | |||
default [https://wiki.de.it-processmaps.com/index.php/Checkliste_Service_Improvement_Plan_-_SIP diese Seite auf Deutsch] | |||
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'''→ see also:''' [[Checklist Service Improvement Plan SIP|Checklist SIP according to ITIL V3]] | |||
'''ITIL Process''': ITIL V2 [[Service Delivery]] - [[Service Level Management]] | |||
'''Checklist Category''': [[ITIL-Checklists#Checklists for Service Level Management|Checklists for Service Level Management]] | '''Checklist Category''': [[ITIL-Checklists#Checklists for Service Level Management|Checklists for Service Level Management]] | ||
'''Source''': Checklist "Service Improvement Plan - SIP" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2] | |||
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** Target date | ** Target date | ||
** Status | ** Status | ||
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[[Category:ITIL V2|Service Improvement Plan SIP - ITIL V2]] | |||
[[Category:Checklist (ITIL)|Service Improvement Plan SIP - ITIL V2]] | |||
[[Category:Service Level Management|Service Improvement Plan SIP - ITIL V2]] | |||
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Revision as of 20:46, 26 July 2011
<seo metakeywords="service improvement plan itil v2, sip itil v2" metadescription="→ see also: Problem Record according to ITIL V3. ... The Service Improvement Plan contains summarizing information about measures, ..." />
→ see also: Checklist SIP according to ITIL V3
ITIL Process: ITIL V2 Service Delivery - Service Level Management
Checklist Category: Checklists for Service Level Management
Source: Checklist "Service Improvement Plan - SIP" from the ITIL Process Map V2
The Service Improvement Plan contains summarising information about measures, with the aid of which the Service quality is to be enhanced:
- Defined measures for Service improvements or changes:
- Service name
- Person in charge of the IT Service
- Person in charge of the measure to enhance the Service quality
- Description
- Source of the measure (i.e. SLA review)
- Person in charge of the implementation of the measure
- Target date
- Status
