Checklist Service Catalogue: Difference between revisions
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'''ITIL Process''': [[Service Delivery]] - [[Service Level Management]] | <seo metakeywords="service catalogue checklist, service catalogue template, service catalog checklist, service catalog template" metadescription="The Service Catalogue contains summarising information about existing or planned external IT Services: Index of IT Services ..." /> | ||
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Image:ITIL-Wiki-deutsch.jpg|right|Checklist Service Catalogue - Template Service Catalogue | |||
default [https://wiki.de.it-processmaps.com/index.php/Checkliste_Service_Catalogue diese Seite auf Deutsch] | |||
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'''ITIL Process''': ITIL V2 [[Service Delivery]] - [[Service Level Management]] | |||
'''Checklist Category''': [[ITIL-Checklists#Checklists for Service Level Management|Checklists for Service Level Management]] | '''Checklist Category''': [[ITIL-Checklists#Checklists for Service Level Management|Checklists for Service Level Management]] | ||
'''Source''': Checklist "Service Catalogue" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2] | |||
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*** Service Specification Sheet | *** Service Specification Sheet | ||
*** SLA | *** SLA | ||
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[[Category:Checklist (ITIL)|Service Catalogue]] | |||
[[Category:Service Level Management|Service Catalogue]] | |||
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Revision as of 20:44, 26 July 2011
<seo metakeywords="service catalogue checklist, service catalogue template, service catalog checklist, service catalog template" metadescription="The Service Catalogue contains summarising information about existing or planned external IT Services: Index of IT Services ..." />
ITIL Process: ITIL V2 Service Delivery - Service Level Management
Checklist Category: Checklists for Service Level Management
Source: Checklist "Service Catalogue" from the ITIL Process Map V2
The Service Catalogue contains summarising information about existing or planned external IT Services:
- Index of IT Services
- Name
- Client
- Current status (e.g. „In planning“, „In implementation“, „Active“, „Outphased“)
- For each IT Service:
- Name
- Description
- Client(s)
- Internal Service components on which the external Service is based
- Relationship to other IT Services
- Time schedule
- Planned Service start
- Next planned change
- Planned completion
- Reference to further documents
- SLR
- Service Specification Sheet
- SLA
