Checklist Service Catalogue: Difference between revisions

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'''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - Service Level Management
'''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - Service Level Management


'''Source''': Checklist "Service Catalogue" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2]
'''Source''': Checklist "Service Catalogue" from the ITIL Process Map V2  | ⯈  [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3]


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** Name  
** Name  
** Client  
** Client  
** Current status (e.g. „In planning“, „In implementation“, „Active“, „Outphased“)  
** Current status (e.g. "In planning", "In implementation", "Active", "Outphased")  
* For each IT Service:  
* For each IT Service:  
** Name  
** Name  
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<html><a rel="author" href="https://plus.google.com/111925560448291102517"><img style="margin:0px 0px 0px 0px;" src="/skins/Vector/images/itpm/bookmarking/gplus.png" width="16" height="16" title="By: Stefan Kempter | Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a></html>
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Latest revision as of 20:02, 29 March 2019

Checklist Service Catalogue - Template Service Catalogue
Checklist Service Catalogue - Template Service Catalogue


 

→ see also: Checklist Service Portfolio according to ITIL V3 2011

ITIL Process: ITIL V2 Service Delivery - Service Level Management - ITIL V2 - Service Catalogue Management - ITIL V3

Checklist Category: ITIL Templates - Service Level Management

Source: Checklist "Service Catalogue" from the ITIL Process Map V2  | ⯈  ITIL Process Map V3

 

The Service Catalogue contains summarizing information about existing or planned external IT Services:

  • Index of IT Services
    • Name
    • Client
    • Current status (e.g. "In planning", "In implementation", "Active", "Outphased")
  • For each IT Service:
    • Name
    • Description
    • Client(s)
    • Internal Service components on which the external Service is based
    • Relationship to other IT Services
    • Time schedule
      • Planned Service start
      • Next planned change
      • Planned completion
    • Reference to further documents
      • SLR
      • Service Specification Sheet
      • SLA

 

By:  Stefan Kempter , IT Process Maps.

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