KPIs Service Review: Difference between revisions

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<seo metakeywords="kpi service review, kpis service review, itil service review kpi" metadescription="Service Review: The most important ITIL KPIs - ITIL Key Performance Indicators." />
<itpmch><title>KPIs Service Review | IT Process Wiki</title>
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<meta name="description" content="Service Review: The most important ITIL KPIs - ITIL Key Performance Indicators." />
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Image:ITIL-Wiki-deutsch.jpg|right|KPI's ITIL Service Review
Image:ITIL-Wiki-deutsch.jpg|right|KPI's ITIL Service Review
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'''ITIL Process''': [[ITIL V3 CSI - Continual Service Improvement]] - [[Service Review]]
Key Performance Indicators for [[Service Review]] from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map].


'''Source''': Key Performance Indicators for ITIL Service Review from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3]
&#8594; Back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''


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|+style="background:#ffffff;"|<span style="color:#013b5e; font-size: 120%;"><b>KPIs Service Review</b></span>
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! width="35%" style="background:#ffcc66;" | Key Performance Indicator (KPI)
!style="background:#013b5e; color:#ffffff; width:35%" | Key Performance Indicator (KPI)
! width="65%" style="background:#ffffcc;" | Definition
!style="background:#facc6a; width:65%" | Definition
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| Number of Service Reviews
| Number of Service Reviews
| Number of formal Service Reviews carried out during the reporting period  
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*Number of formal Service Reviews carried out during the reporting period  
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| Number of identified Weaknesses
| Number of identified Weaknesses
| Number of weaknesses which were identified during Service Review, to be addressed by improvement initiatives  
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*Number of weaknesses which were identified during Service Review, to be addressed by improvement initiatives  
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&#8594; back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''
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<!-- This page is assigned to the following categories: -->
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[[Category:ITIL V3|KPIs Service Review]]
[[Category:ITIL V3|KPIs Service Review]]
[[Category:ITIL 2011|KPIs Service Review]]
[[Category:KPI (ITIL)|Service Review KPIs]]
[[Category:KPI (ITIL)|Service Review KPIs]]
[[Category:Continual Service Improvement|KPIs Service Review]]
[[Category:Continual Service Improvement|KPIs Service Review]]
[[Category:Service Review|KPIs Service Review]]
[[Category:Service Review|KPIs Service Review]]
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Latest revision as of 16:33, 17 June 2019

KPI's ITIL Service Review
KPI's ITIL Service Review


Key Performance Indicators for Service Review from the ITIL Process Map.

→ Back to: ITIL Key Performance Indicators

 

 

KPIs Service Review
Key Performance Indicator (KPI) Definition
Number of Service Reviews
  • Number of formal Service Reviews carried out during the reporting period
Number of identified Weaknesses
  • Number of weaknesses which were identified during Service Review, to be addressed by improvement initiatives

 

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