Checklist Service Catalogue: Difference between revisions
mNo edit summary |
No edit summary |
||
(One intermediate revision by the same user not shown) | |||
Line 1: | Line 1: | ||
< | <itpmch><title>Checklist Service Catalogue | IT Process Wiki</title> | ||
<meta name="keywords" content="service catalogue checklist, service catalogue template, service catalog checklist, service catalog template" /> | |||
<meta name="description" content="The Service Catalogue contains summarizing information about existing or planned external IT Services: Index of IT Services ..." /> | |||
</itpmch> | |||
<imagemap> | <imagemap> | ||
Image:ITIL-Wiki-deutsch.jpg|right|Checklist Service Catalogue - Template Service Catalogue | Image:ITIL-Wiki-deutsch.jpg|right|Checklist Service Catalogue - Template Service Catalogue | ||
Line 7: | Line 10: | ||
<br style="clear:both;"/> | <br style="clear:both;"/> | ||
'''→ see also:''' [[Checklist Service Portfolio|Checklist Service Portfolio according to ITIL V3]] | <p> </p> | ||
'''→ see also:''' [[Checklist Service Portfolio|Checklist Service Portfolio according to ITIL V3 2011]] | |||
'''ITIL Process''': ITIL V2 [[Service Delivery]] - [[Service Level Management - ITIL V2]] - [[Service Catalogue Management|Service Catalogue Management - ITIL V3]] | '''ITIL Process''': ITIL V2 [[Service Delivery]] - [[Service Level Management - ITIL V2]] - [[Service Catalogue Management|Service Catalogue Management - ITIL V3]] | ||
'''Checklist Category''': [[ITIL-Checklists | '''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - Service Level Management | ||
'''Source''': Checklist "Service Catalogue" from the ITIL Process Map V2 | ⯈ [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3] | |||
<p> </p> | |||
The Service Catalogue contains | The Service Catalogue contains summarizing information about existing or planned external IT Services: | ||
* Index of IT Services | * Index of IT Services | ||
** Name | ** Name | ||
** Client | ** Client | ||
** Current status (e.g. | ** Current status (e.g. "In planning", "In implementation", "Active", "Outphased") | ||
* For each IT Service: | * For each IT Service: | ||
** Name | ** Name | ||
Line 38: | Line 43: | ||
*** SLA | *** SLA | ||
<p> </p> | |||
<html>By:  Stefan Kempter <a rel="author" href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/images/bookmarking/linkedin.png" width="16" height="16" title="By: Stefan Kempter | Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.</html> | |||
<!-- This page is assigned to the following categories: --> | <!-- This page is assigned to the following categories: --> |
Latest revision as of 20:02, 29 March 2019
![Checklist Service Catalogue - Template Service Catalogue](/images/f/f8/ITIL-Wiki-deutsch.jpg)
→ see also: Checklist Service Portfolio according to ITIL V3 2011
ITIL Process: ITIL V2 Service Delivery - Service Level Management - ITIL V2 - Service Catalogue Management - ITIL V3
Checklist Category: ITIL Templates - Service Level Management
Source: Checklist "Service Catalogue" from the ITIL Process Map V2 | ⯈ ITIL Process Map V3
The Service Catalogue contains summarizing information about existing or planned external IT Services:
- Index of IT Services
- Name
- Client
- Current status (e.g. "In planning", "In implementation", "Active", "Outphased")
- For each IT Service:
- Name
- Description
- Client(s)
- Internal Service components on which the external Service is based
- Relationship to other IT Services
- Time schedule
- Planned Service start
- Next planned change
- Planned completion
- Reference to further documents
- SLR
- Service Specification Sheet
- SLA