KPIs Release Management: Difference between revisions

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Key Performance Indicators for [[Release and Deployment Management]] from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map].


'''ITIL Process''': [[Service Support]] - [[Release Management]]
&#8594; Back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''


<p>&nbsp;</p>
<p>&nbsp;</p>


{| border="1" cellpadding="5" cellspacing="0" align="center"
{| border="1" cellpadding="5" cellspacing="0"
|+style="background:#ffffff;"|<span style="color:#013b5e; font-size: 120%;"><b>KPIs Release and Deployment Management</b></span>
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|-
! width="30%" style="background:#f8f7ef;" | Key performance Indicator (KPI)
!style="background:#013b5e; color:#ffffff; width:35%" | Key Performance Indicator (KPI)
! width="70%" style="background:#e9e6d1;" | Definition
!style="background:#facc6a; width:65%" | Definition
|-
|-
|Number of Major Releases
|Number of Releases
|Number of major Releases rolled out into the productive environment
|
*Number of releases rolled out into the productive environment, grouped into Major and Minor Releases
|-
|-
|Duration of Rollouts
|Duration of Major Deployments
|Average duration of Rollouts from clearance until completion
|
*Average duration of major deployments from clearance until completion
|-
|-
|Number of Release Backouts
|Number of Release Backouts
|Number of Releases in need to be reversed
|
|-
*Number of releases which had to be reversed
|Incidents Caused by New Releases
|Number of incidents attributable to New Releases
|-
|-
|Release Rollout Punctuality
|Proportion of automatic Release Distribution
|Proportion of Releases finalised within the agreed schedule
|
|-
*Proportion of new releases distributed automatically
|Work Effort for Releases
|Work effort for the Rollout of new Releases
|-
|Proportion of Automatic Release Distribution
|Proportion of new Releases distributed automatically
|}
|}
<p>&nbsp;</p>
<!-- This page is assigned to the following categories: -->
[[Category:ITIL V3|KPIs Release & Deployment Management]]
[[Category:ITIL 2011|KPIs Release & Deployment Management]]
[[Category:KPI (ITIL)|Release & Deployment Management KPIs]]
[[Category:Service Transition|KPIs Release & Deployment Management]]
[[Category:Release & Deployment Management|KPIs Release & Deployment Management]]
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Latest revision as of 16:32, 17 June 2019

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ITIL KPI's Release Management, ITIL KPI's Deployment Management
ITIL KPI's Release Management, ITIL KPI's Deployment Management


Key Performance Indicators for Release and Deployment Management from the ITIL Process Map.

→ Back to: ITIL Key Performance Indicators

 

 

KPIs Release and Deployment Management
Key Performance Indicator (KPI) Definition
Number of Releases
  • Number of releases rolled out into the productive environment, grouped into Major and Minor Releases
Duration of Major Deployments
  • Average duration of major deployments from clearance until completion
Number of Release Backouts
  • Number of releases which had to be reversed
Proportion of automatic Release Distribution
  • Proportion of new releases distributed automatically

 

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