KPIs Release Management: Difference between revisions

From IT Process Wiki
No edit summary
 
No edit summary
 
(3 intermediate revisions by the same user not shown)
Line 1: Line 1:
{|
<itpmch><title>KPIs Release Management | IT Process Wiki</title>
! align="right" width="80%"|
<meta name="keywords" content="kpi release management, kpis release management, itil release kpi, kpi deployment management, kpis deployment management, itil deployment kpi" />
! style="background:#DDDDDD;" align="right" width="20%"| [https://wiki.de.it-processmaps.com/index.php/Kennzahlen_Release_Management diese Seite auf Deutsch]
<meta name="description" content="Release and Deployment Management: The most important ITIL KPIs - ITIL Key Performance Indicators." />
|}
</itpmch>
<imagemap>
Image:ITIL-Wiki-share.jpg|right|share this page|141px
rect 55 0 99 36 [https://www.linkedin.com/shareArticle?url=https%3A%2F%2Fwiki.en.it-processmaps.com%2Findex.php%2FKPIs_Release_Management&hl=en_US&source=IT%20Process%20Wiki share this page on LinkedIn]
rect 97 0 141 36 [https://twitter.com/intent/tweet?url=https%3A%2F%2Fwiki.en.it-processmaps.com%2Findex.php%2FKPIs_Release_Management&text=%23ITILwiki%20%7C%20ITIL%20KPIs%20Release%20and%20Deployment%20Management%0A%E2%96%BA&lang=en&via=itprocessmaps share this page on Twitter]
desc none
</imagemap>
<imagemap>
Image:ITIL-Wiki-deutsch.jpg|ITIL KPI's Release Management, ITIL KPI's Deployment Management
default [https://wiki.de.it-processmaps.com/index.php/Kennzahlen_Release_Management diese Seite auf Deutsch]
desc none
</imagemap>
<br style="clear:both;"/>
 
Key Performance Indicators for [[Release and Deployment Management]] from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map].


'''ITIL Process''': [[Service Support]] - [[Release Management]]
&#8594; Back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''


<p>&nbsp;</p>
<p>&nbsp;</p>


{| border="1" cellpadding="5" cellspacing="0" align="center"
{| border="1" cellpadding="5" cellspacing="0"
|+style="background:#ffffff;"|<span style="color:#013b5e; font-size: 120%;"><b>KPIs Release and Deployment Management</b></span>
|-
|-
! width="30%" style="background:#f8f7ef;" | Key performance Indicator (KPI)
!style="background:#013b5e; color:#ffffff; width:35%" | Key Performance Indicator (KPI)
! width="70%" style="background:#e9e6d1;" | Definition
!style="background:#facc6a; width:65%" | Definition
|-
|-
|Number of Major Releases
|Number of Releases
|Number of major Releases rolled out into the productive environment
|
*Number of releases rolled out into the productive environment, grouped into Major and Minor Releases
|-
|-
|Duration of Rollouts
|Duration of Major Deployments
|Average duration of Rollouts from clearance until completion
|
*Average duration of major deployments from clearance until completion
|-
|-
|Number of Release Backouts
|Number of Release Backouts
|Number of Releases in need to be reversed
|
|-
*Number of releases which had to be reversed
|Incidents Caused by New Releases
|Number of incidents attributable to New Releases
|-
|-
|Release Rollout Punctuality
|Proportion of automatic Release Distribution
|Proportion of Releases finalised within the agreed schedule
|
|-
*Proportion of new releases distributed automatically
|Work Effort for Releases
|Work effort for the Rollout of new Releases
|-
|Proportion of Automatic Release Distribution
|Proportion of new Releases distributed automatically
|}
|}
<p>&nbsp;</p>
<!-- This page is assigned to the following categories: -->
[[Category:ITIL V3|KPIs Release & Deployment Management]]
[[Category:ITIL 2011|KPIs Release & Deployment Management]]
[[Category:KPI (ITIL)|Release & Deployment Management KPIs]]
[[Category:Service Transition|KPIs Release & Deployment Management]]
[[Category:Release & Deployment Management|KPIs Release & Deployment Management]]
<!-- --- -->

Latest revision as of 16:32, 17 June 2019

share this pageshare this page on LinkedInshare this page on Twitter
share this page
ITIL KPI's Release Management, ITIL KPI's Deployment Management
ITIL KPI's Release Management, ITIL KPI's Deployment Management


Key Performance Indicators for Release and Deployment Management from the ITIL Process Map.

→ Back to: ITIL Key Performance Indicators

 

 

KPIs Release and Deployment Management
Key Performance Indicator (KPI) Definition
Number of Releases
  • Number of releases rolled out into the productive environment, grouped into Major and Minor Releases
Duration of Major Deployments
  • Average duration of major deployments from clearance until completion
Number of Release Backouts
  • Number of releases which had to be reversed
Proportion of automatic Release Distribution
  • Proportion of new releases distributed automatically