Checklist Service Catalogue: Difference between revisions

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'''ITIL Process''': [[Service Delivery]] - [[Service Level Management]]
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Image:ITIL-Wiki-deutsch.jpg|right|Checklist Service Catalogue - Template Service Catalogue
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'''Checklist Category''': [[ITIL-Checklists#Checklists for Service Level Management|Checklists for Service Level Management]]
<p>&nbsp;</p>


'''&#8594; see also:''' [[Checklist Service Portfolio|Checklist Service Portfolio according to ITIL V3 2011]]


The Service Catalogue contains summarising information about existing or planned external IT Services:
'''ITIL Process''': ITIL V2 [[Service Delivery]] - [[Service Level Management - ITIL V2]] - [[Service Catalogue Management|Service Catalogue Management - ITIL V3]]
 
'''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - Service Level Management
 
'''Source''': Checklist "Service Catalogue" from the ITIL Process Map V2 &nbsp;| &#11208;&nbsp; [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3]
 
<p>&nbsp;</p>
 
The Service Catalogue contains summarizing information about existing or planned external IT Services:


* Index of IT Services  
* Index of IT Services  
** Name  
** Name  
** Client  
** Client  
** Current status (e.g. „In planning“, „In implementation“, „Active“, „Outphased“)  
** Current status (e.g. "In planning", "In implementation", "Active", "Outphased")  
* For each IT Service:  
* For each IT Service:  
** Name  
** Name  
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*** Service Specification Sheet  
*** Service Specification Sheet  
*** SLA
*** SLA
<p>&nbsp;</p>
<html>By:&#160;&#160;Stefan Kempter&#160;<a rel="author" href="https://www.linkedin.com/in/stefankempter"><img style="margin:0px 0px 0px 0px;" src="/images/bookmarking/linkedin.png" width="16" height="16" title="By: Stefan Kempter | Profile on LinkedIn" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a>, IT Process Maps.</html>
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[[Category:Checklist (ITIL)|Service Catalogue]]
[[Category:Service Level Management|Service Catalogue]]
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Latest revision as of 20:02, 29 March 2019

Checklist Service Catalogue - Template Service Catalogue
Checklist Service Catalogue - Template Service Catalogue


 

→ see also: Checklist Service Portfolio according to ITIL V3 2011

ITIL Process: ITIL V2 Service Delivery - Service Level Management - ITIL V2 - Service Catalogue Management - ITIL V3

Checklist Category: ITIL Templates - Service Level Management

Source: Checklist "Service Catalogue" from the ITIL Process Map V2  | ⯈  ITIL Process Map V3

 

The Service Catalogue contains summarizing information about existing or planned external IT Services:

  • Index of IT Services
    • Name
    • Client
    • Current status (e.g. "In planning", "In implementation", "Active", "Outphased")
  • For each IT Service:
    • Name
    • Description
    • Client(s)
    • Internal Service components on which the external Service is based
    • Relationship to other IT Services
    • Time schedule
      • Planned Service start
      • Next planned change
      • Planned completion
    • Reference to further documents
      • SLR
      • Service Specification Sheet
      • SLA

 

By:  Stefan Kempter , IT Process Maps.

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