Checklist IT Service Continuity Plan

ITIL Process: Service Delivery - IT Service Continuity Management

Checklist Category: Checklists for IT Service Continuity Management

The IT Service Continuity Plan contains summarising information about measures that serve the purpose of disaster preparation, in that they counteract identified risks:

• Running and planned measures aimed at the preparation for disaster events
  • For all identified non-tolerable risks:
    • Name of the risk
    • Affected business processes
    • Affected business data
    • Affected IT Services
    • Affected infrastructure components
    • Measure for reducing/ eliminating the risk
      • Description
      • Costs and resources
      • Person in charge of the measure
      • Target date
      • Status