ITIL Implementation/ Infographic - Arabic

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Infographic ITIL Implementation
Infographic ITIL Implementation


 

What needs to be considered when planning an ITIL implementation project? Check out this Arabized version of our "ITIL Implementation" infographic that breaks the task down into 10 manageable steps (click to view the full ITIL infographic : 797 x 4336 px.)

Many thanks to Mohamad Sibai, IT Service Management Committee Head at Saudi Council of Engineers, for the translation!

 

Infographic (Arabic): How to implement ITIL in 10 steps

بناء نظام يعتمد على منهجية ITIL

دليل العمل في 10 خطوات

Infographic (Arabic) ITIL Implementation - 10 Steps to implementing ITIL
Infographic (Arabic) "ITIL Guide: 10 Steps to implementing ITIL" - Open full view
  • Step 1 | Preparing the ITIL project - الخطوة الأولى: التجهيز للمشروع
  • Step 2 | Defining the IT service structure - الخطوة الثانية: تحديد بنية خدمات تقنية المعلومات
  • Step 3 | Selecting ITIL roles and role owners - الخطوة الثالثة: تحديد الأدوار وأصحاب المسؤوليات
  • Step 4 | Analyzing the as-is processes (ITIL-Assessment) - الخطوة الرابعة: تحليل الوضع الراهن – تقييم الذات
  • Step 5 | Defining the to-be process structure - الخطوة الخامسة: تحديد بنية العمليات المستهدفة
  • Step 6 | Defining the process interfaces - الخطوة السادسة: تحديد الترابط بين العمليات
  • Step 7 | Establishing process control - الخطوة السابعة: تجهيز وحدة التحكم الخاصة بالـ ITIL
  • Step 8 | Designing the processes in detail - الخطوة الثامنة: تحديد تدفق العمليات
  • Step 9 | Selecting and implementing ITSM application systems - الخطوة التاسعة: تطبيقات الأنظمة الإلكترونية
  • Step 10 | Implementing the ITIL processes and training - الخطوة العاشرة: بناء العمليات والتدريب


→ Click to view the full ITIL infographic - 797 x 4336 px.


 

  Contributor: Stefan Kempter, IT Process Maps GbR

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