Checklist CMDB Audit Protocol
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<seo metakeywords="cmdb audit, cmdb audit report" metadescription="The following information is recorded within the CMDB Audit Report: Date and time of the audit, Person in charge, Audited area of the CMDB ... " />
ITIL Process: ITIL V2 Service Support - Configuration Management
Checklist Category: Checklists for Configuration Management
Source: Checklist "CMDB Audit Report" from the ITIL Process Map V2
The following information is recorded within the CMDB Audit Report:
- Date and time of the audit
- Person in charge
- Audited area of the CMDB (types of CIs, which were audited)
- Audited area of business (organisational areas or departments, in which the audit was carried out)
- Method of audit (i.e. based on automated tools, manual audit)
- Results of the audit
- Revealed differences between CMDB and actual CIs installed
- Effects of the deviations
- Corrections carried out to the CMDB
- Improvement potentials
- Reasons for the revealed differences between CMDB and actual CIs installed
- Measures for the future avoidance of the differences
- Description
- Person in charge
