ITIL Process: ITIL Service Design - Supplier Management
Source: Key Performance Indicators for ITIL Supplier Management from the ITIL Process Map
→ back to: ITIL Key Performance Indicators
| Key Performance Indicator (KPI) | Definition |
|---|---|
| Number of agreed UCs |
|
| Number of Contract Reviews |
|
| Number of identified Contract Breaches |
|
YaSM® is a registered trade mark of IT Process Maps GbR. © 2025 -- ITIL®, IT Infrastructure Library® and the Swirl logo™ are registered trade marks of AXELOS Limited. -- COBIT® is a registered trademark of ISACA. ISO/IEC 20000® is a registered trademark of ISO. CMMI® and Capability Maturity Model® are registered trademarks of Carnegie Mellon University. USMBOK™ is a registered trademark of Virtual Knowledge Solutions International Incorporated (VKSII). FitSM is published under a Creative Commons Attribution 4.0 International (CC BY 4.0) license. SIAM™ is a registered trademark of EXIN. VeriSM™ is a registered trademark of IFDC. -- ARIS™ and IDS Scheer are registered trademarks of Software AG. BIC Process Design® and BIC Platform® are registered trademarks of GBTEC Software AG. Microsoft®, Word™, Excel®, SharePoint® and Visio® are registered trademarks of Microsoft Corp. -- Sitemap
