Checklist Emergency Plan
From IT Process Wiki
ITIL Process: ITIL Service Design - IT Service Continuity Management
Checklist Category: ITIL Templates - IT Service Continuity Management
Source: Checklist "Emergency Plan" from the ITIL Process Map V2
The following information is recorded within the Emergency Plan:
- Index of emergency-relevant documents and information
- Checklists for fault-analyses
- Possible modes of operation in an emergency (e.g. use of standby systems)
- Possible Workarounds
- Recovery procedures
- Further documentation useful in an emergency
- Emergency roles and contact lists
- Alarm plan
- Index of emergency-relevant access information (passwords, locations/ depositories for keys etc.)
- Emergency-relevant contract data
