ITIL Implementation/ Infographic

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How to implement ITIL - Infographics

Infographic: How to implement ITIL in 10 steps

What needs to be considered when planning an ITIL implementation project? How can I assign the available resources in an economical way? Is there a tried and tested approach to implementing ITIL?

Check out this infographic that breaks the task down into 10 manageable steps.

The infographic is based on our ITIL Implementation Guide which provides you with valuable information on how to set up and carry out ITIL projects or ISO 20000 initiatives:

1. Preparing the ITIL project.
2. Defining the IT service structure.
3. Selecting ITIL roles and role owners.
4. Analyzing the as-is processes: ITIL-Assessment.
5. Defining the to-be process structure.
6. Defining the process interfaces.
7. Establishing process control.
8. Designing the processes in detail.
9. Selecting and implementing ITSM application systems.
10. Implementing the ITIL processes and training.

 

→ Click to view the full ITIL infographic - 800 x 4349 px.

 

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