Checklist Protocol Disaster Practice

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Checklist Disaster Practice - Template Disaster Practice

ITIL Process: ITIL V2 Service Delivery - IT Service Continuity Management

Checklist Category: Checklists for IT Service Continuity Management

Source: Checklist "Protocol Disaster Practice" from the ITIL Process Map V2

The protocol of a disaster practice serves to summarise the information with regards to the preparation, progress and evaluation:

• Basic data for the disaster practice
  • Trigger for the practice (e.g. audit, regular practice, ...
  • Practice approved on ... by ...
  • Practice category (e.g. training of organisational procedures, training of a technical procedure)
  • Practice objectives
  • Practice duration
    • Planned
    • Actual
  • Practice mode (announced/ unannounced)
  • Practice type (simulation, real-world practice)
• Protocol (action-log with time-stamps)
  • Receipt of disaster notification
  • Assessment of events and causal analysis
  • Decisions as to measures against the effects caused by the disaster
  • Implementation of those measures
  • Completion of those measures and transition into normal or standby operation
• Statements as to the achievement of the practice objectives
• Identified shortcomings during the practice
• Required measures for the improvement to disaster preparation
  • Description
  • Person in charge
  • Target date