Checklist Capacity Plan

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ITIL Process: Service Delivery - Capacity Management

Checklist Category: Checklists for Capacity Management


The Capacity Plan contains summarising information about identified measures, aimed at introducing the necessary adjustments to IT Service capacities or performance:

  • Running and planned measures related to adjustment of Service capacities and performance
    • Service name
    • Person in charge of the IT Service
    • Person in charge of the capacities/ performance adjustment
    • Description
    • Reason/ business case for the measure
    • Costs and resources
    • Target date
    • Status
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