ITIL Process: ITIL CSI - Continual Service Improvement - Definition of CSI Initiatives
Source: Key Performance Indicators for ITIL "Definition of CSI Initiatives" from the ITIL Process Map
| Key Performance Indicator (KPI) | Definition |
|---|---|
| Number of CSI Initiatives |
|
| Number of completed CSI Initiatives |
|
→ back to: ITIL Key Performance Indicators
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