Checklist Availability Report: Difference between revisions

From IT Process Wiki
mNo edit summary
mNo edit summary
Line 1: Line 1:
<seo metakeywords="availability report, availability reports, availability report itil" metadescription="The Availability Report is a preliminary document to the Service Level Report: ... Incidents leading to reduced Service Availability ..." />
<itpmch><title>Checklist Availability Report | IT Process Wiki</title>
<meta name="keywords" content="availability report, availability reports, availability report itil" />
<meta name="description" content="The Availability Report is a preliminary document to the Service Level Report: ... Incidents leading to reduced Service Availability ..." />
</itpmch>
<imagemap>
<imagemap>
Image:ITIL-Wiki-deutsch.jpg|right|Checklist Availability Report - Template Availability Report
Image:ITIL-Wiki-deutsch.jpg|right|Checklist Availability Report - Template Availability Report
Line 7: Line 10:
<br style="clear:both;"/>
<br style="clear:both;"/>


'''ITIL Process''': ITIL V2 [[Service Delivery]] - [[Availability Management]]
<p>&nbsp;</p>


'''Checklist Category''': [[ITIL-Checklists#Checklists for Availability Management|Checklists for Availability Management]]
'''ITIL Process''': [[ITIL Service Design]] - [[Availability Management]]
 
'''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - Availability Management


'''Source''': Checklist "Availability Report" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2]
'''Source''': Checklist "Availability Report" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2]


 
<p>&nbsp;</p>


The Availability Report is a preliminary document to the Service Level Report:
The Availability Report is a preliminary document to the Service Level Report:
Line 31: Line 36:
* Running and planned measures for Availability improvement
* Running and planned measures for Availability improvement


<p>&nbsp;</p>


<html><a rel="author" href="https://plus.google.com/111925560448291102517"><img style="margin:0px 0px 0px 0px;" src="/skins/Vector/images/itpm/bookmarking/gplus.png" width="16" height="16" title="By: Stefan Kempter | Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a></html>


<!-- This page is assigned to the following categories: -->
<!-- This page is assigned to the following categories: -->

Revision as of 15:33, 3 August 2013

Checklist Availability Report - Template Availability Report
Checklist Availability Report - Template Availability Report


 

ITIL Process: ITIL Service Design - Availability Management

Checklist Category: ITIL Templates - Availability Management

Source: Checklist "Availability Report" from the ITIL Process Map V2

 

The Availability Report is a preliminary document to the Service Level Report:

  • For all IT Services
    • Details of the Availability
      • Agreed Availability
      • Attained/ measured Availability
    • Trend analyses
  • Incidents leading to reduced Service Availability
    • In the past (prolonged Service failures etc.)
      • Type of the incident
      • Causes
      • Counter-measures for the elimination of the failure
      • Measures for the future avoidance of similar failures
    • In the future (e.g. planned prolonged downtimes to IT Services)
  • Running and planned measures for Availability improvement

 

Retrieved from "https://wiki.en.it-processmaps.com/index.php?title=Checklist_Availability_Report&oldid=8044"