KPIs ITIL Project Management - Transition Planning and Support: Difference between revisions
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'''ITIL Process''': [[ITIL V3 Service Transition]] - [[Project Management - Transition Planning and Support]] | '''ITIL Process''': [[ITIL V3 Service Transition|ITIL 2011 Service Transition]] - [[Project Management - Transition Planning and Support]] | ||
'''Source''': Key Performance Indicators for ITIL Project Management - Transition Planning and Support from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map] | |||
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! width=" | ! width="35%" style="background:#ffcc66;" | Key Performance Indicator (KPI) | ||
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|Number of Projects | |Number of Projects | ||
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→ back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]''' | → back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]''' | ||
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[[Category:ITIL V3|KPIs Transition Planning & Support]] | [[Category:ITIL V3|KPIs Transition Planning & Support]] | ||
[[Category:ITIL 2011|KPIs Transition Planning & Support]] | |||
[[Category:KPI (ITIL)|Transition Planning & Support KPIs]] | [[Category:KPI (ITIL)|Transition Planning & Support KPIs]] | ||
[[Category:Service Transition|KPIs Transition Planning & Support]] | [[Category:Service Transition|KPIs Transition Planning & Support]] | ||
[[Category:Transition Planning & Support|KPIs Project Management (Transition Planning & Support)]] | [[Category:Transition Planning & Support|KPIs Project Management (Transition Planning & Support)]] | ||
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Revision as of 13:00, 22 December 2011
<seo metakeywords="kpi itil project management, kpis itil project management, itil project management kpi, kpi transition planning and support" metadescription="ITIL Project Management Transition Planning & Support: The most important ITIL KPIs - ITIL Key Performance Indicators." />
ITIL Process: ITIL 2011 Service Transition - Project Management - Transition Planning and Support
Source: Key Performance Indicators for ITIL Project Management - Transition Planning and Support from the ITIL Process Map
| Key Performance Indicator (KPI) | Definition |
|---|---|
| Number of Projects | Number of major release rollouts under the control of Project Management |
| Percentage of Projects with Project Charters | Percentage of projects which are started with a signed Project Charter in place |
| Number of Changes to Project Charter | Number of changes to the Project Charter after project start |
| Adherence to Project Budget | Actual vs. planned consumption of financial and personnel resources |
| Project Delays | Actual vs. planned project completion dates |
→ back to: ITIL Key Performance Indicators
