Checklist ITSCM Report: Difference between revisions
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'''ITIL Process''': [[Service Delivery]] - [[IT Service Continuity Management]] | <seo metakeywords="itscm itil, itscm report" metadescription="The IT Service Continuity Manager's report (ITSCM report) summarizes the following information: Important changes to the list of risks (each with a justification) ..." /> | ||
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'''ITIL Process''': ITIL V2 [[Service Delivery]] - [[IT Service Continuity Management]] | |||
'''Checklist Category''': [[ITIL-Checklists#Checklists for IT Service Continuity Management|Checklists for IT Service Continuity Management]] | '''Checklist Category''': [[ITIL-Checklists#Checklists for IT Service Continuity Management|Checklists for IT Service Continuity Management]] | ||
'''Source''': Checklist "ITSCM Report" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2] | |||
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** Statements for the achievement of agreed Service Levels (e.g. recovery periods, ...) | ** Statements for the achievement of agreed Service Levels (e.g. recovery periods, ...) | ||
** Identified shortcomings in the preparation for the event of disasters | ** Identified shortcomings in the preparation for the event of disasters | ||
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[[Category:Checklist (ITIL)|ITSCM Report]] | |||
[[Category:IT Service Continuity Management|ITSCM Report]] | |||
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Revision as of 20:48, 26 July 2011
<seo metakeywords="itscm itil, itscm report" metadescription="The IT Service Continuity Manager's report (ITSCM report) summarizes the following information: Important changes to the list of risks (each with a justification) ..." />
ITIL Process: ITIL V2 Service Delivery - IT Service Continuity Management
Checklist Category: Checklists for IT Service Continuity Management
Source: Checklist "ITSCM Report" from the ITIL Process Map V2
The IT Service Continuity Manager's report summarises the following information:
- Important changes to the list of risks (each with a justification)
- Newly added risks
- Obsolete risks
- Changes to the prioritisation of risks
- Overview of the status of the measures for disaster prevention
- For each measure
- Description
- Person in charge of the measure
- Target date
- Status
- For each measure
- Summary of the results of disaster practices
- Practice objectives
- Practice duration
- Planned
- Actual
- Statements as to attainment of the objectives of the disaster practice
- Identified shortcomings in the preparation for the event of disasters
- In case the actual event of a disaster during the reporting period:
- Description
- Causes
- Effects
- Measures initiated in order to resume operation
- Statements for the achievement of agreed Service Levels (e.g. recovery periods, ...)
- Identified shortcomings in the preparation for the event of disasters
