Checklist Capacity Report: Difference between revisions
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'''ITIL Process''': [[Service Delivery]] - [[Capacity Management]] | <seo metakeywords="capacity report template, template capacity report" metadescription="The Capacity Report is a preliminary document to the Service Level Report: For all IT Services - Details of service capacities, ..." /> | ||
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default [https://wiki.de.it-processmaps.com/index.php/Checkliste_Capacity_Report diese Seite auf Deutsch] | |||
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'''ITIL Process''': ITIL V2 [[Service Delivery]] - [[Capacity Management]] | |||
'''Checklist Category''': [[ITIL-Checklists#Checklists for Capacity Management|Checklists for Capacity Management]] | '''Checklist Category''': [[ITIL-Checklists#Checklists for Capacity Management|Checklists for Capacity Management]] | ||
'''Source''': Checklist "Capacity Report" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2] | |||
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** External changes, e.g. of a judicial type | ** External changes, e.g. of a judicial type | ||
* Running and planned measures for the increase of Service capacities or performance | * Running and planned measures for the increase of Service capacities or performance | ||
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[[Category:Capacity Management|Capacity Report]] | |||
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Revision as of 19:47, 26 July 2011
<seo metakeywords="capacity report template, template capacity report" metadescription="The Capacity Report is a preliminary document to the Service Level Report: For all IT Services - Details of service capacities, ..." />
ITIL Process: ITIL V2 Service Delivery - Capacity Management
Checklist Category: Checklists for Capacity Management
Source: Checklist "Capacity Report" from the ITIL Process Map V2
The Capacity Report is a preliminary document to the Service Level Report:
- For all IT Services
- Details of Service capacities
- Agreed capacities
- Measured capacity usage
- Details of performance
- Agreed performance
- Measured performance
- Trend analyses
- Expected increase/ decrease in the demand for Service capacities
- Threshold values, whose attainment trigger the start of measures for the expansion of Service capacities
- Details of Service capacities
- Incidents leading to reduced Service capacities or performance
- In the past (prolonged Service failures etc.)
- Type of the incident
- Causes
- Counter-measures for the elimination of the failure
- Measures for the future avoidance of similar failures
- In the future (i.e. planned prolonged downtimes to Services)
- In the past (prolonged Service failures etc.)
- Analysis of the effects upon IT capacities by
- Changes/ additions/ cancellations of IT Services
- Forthcoming Changes
- New technologies
- External changes, e.g. of a judicial type
- Running and planned measures for the increase of Service capacities or performance
