Checklist CMDB Audit Protocol: Difference between revisions
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'''ITIL Process''': [[Service Support]] - [[Configuration Management]] | <seo metakeywords="cmdb audit, cmdb audit report" metadescription="The following information is recorded within the CMDB Audit Report: Date and time of the audit, Person in charge, Audited area of the CMDB ... " /> | ||
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Image:ITIL-Wiki-deutsch.jpg|right|Checklist CMDB Audit Report - Template CMDB Audit Report | |||
default [https://wiki.de.it-processmaps.com/index.php/Checkliste_CMDB-Audit-Protokoll diese Seite auf Deutsch] | |||
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'''ITIL Process''': ITIL V2 [[Service Support]] - [[Configuration Management]] | |||
'''Checklist Category''': [[ITIL-Checklists#Checklists for Configuration Management|Checklists for Configuration Management]] | '''Checklist Category''': [[ITIL-Checklists#Checklists for Configuration Management|Checklists for Configuration Management]] | ||
'''Source''': Checklist "CMDB Audit Report" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2] | |||
The following information is recorded within the CMDB Audit | The following information is recorded within the CMDB Audit Report: | ||
* Date and time of the audit | * Date and time of the audit | ||
* Person in charge | * Person in charge | ||
* Audited area of the CMDB(types of CIs, which were audited) | * Audited area of the CMDB (types of CIs, which were audited) | ||
* Audited area of business (organisational areas or departments, in which the audit was carried out) | * Audited area of business (organisational areas or departments, in which the audit was carried out) | ||
* Method of audit (i.e. based on automated tools, manual audit) | * Method of audit (i.e. based on automated tools, manual audit) | ||
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*** Description | *** Description | ||
*** Person in charge | *** Person in charge | ||
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[[Category:ITIL V2|CMDB Audit Report]] | |||
[[Category:Checklist (ITIL)|CMDB Audit Report]] | |||
[[Category:Service Asset & Configuration Management|CMDB Audit Report]] | |||
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Revision as of 19:42, 26 July 2011
<seo metakeywords="cmdb audit, cmdb audit report" metadescription="The following information is recorded within the CMDB Audit Report: Date and time of the audit, Person in charge, Audited area of the CMDB ... " />
ITIL Process: ITIL V2 Service Support - Configuration Management
Checklist Category: Checklists for Configuration Management
Source: Checklist "CMDB Audit Report" from the ITIL Process Map V2
The following information is recorded within the CMDB Audit Report:
- Date and time of the audit
- Person in charge
- Audited area of the CMDB (types of CIs, which were audited)
- Audited area of business (organisational areas or departments, in which the audit was carried out)
- Method of audit (i.e. based on automated tools, manual audit)
- Results of the audit
- Revealed differences between CMDB and actual CIs installed
- Effects of the deviations
- Corrections carried out to the CMDB
- Improvement potentials
- Reasons for the revealed differences between CMDB and actual CIs installed
- Measures for the future avoidance of the differences
- Description
- Person in charge
