KPIs Supplier Management: Difference between revisions

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Bureaucrats, Interface administrators, Suppressors, Administrators
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'''ITIL Process''': [[ITIL Service Design]] - [[Supplier Management]]
Key Performance Indicators for [[Supplier Management]] from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map].
 
'''Source''': Key Performance Indicators for ITIL Supplier Management from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map]


&#8594; back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''
&#8594; Back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''


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{| border="1" cellpadding="5" cellspacing="0"
{| border="1" cellpadding="5" cellspacing="0"
|+style="background:#ffffff;"|<span style="color:#013b5e; font-size: 120%;"><b>KPIs Supplier Management</b></span>
|-
|-
! width="35%" style="background:#ffcc66;" | Key Performance Indicator (KPI)
!style="background:#013b5e; color:#ffffff; width:35%" | Key Performance Indicator (KPI)
! width="65%" style="background:#ffffcc;" | Definition
!style="background:#facc6a; width:65%" | Definition
|-
|-
|Number of agreed UCs
|Number of agreed UCs

Latest revision as of 17:35, 17 June 2019

ITIL KPI's Supplier Management
ITIL KPI's Supplier Management


Key Performance Indicators for Supplier Management from the ITIL Process Map.

→ Back to: ITIL Key Performance Indicators

 

 

KPIs Supplier Management
Key Performance Indicator (KPI) Definition
Number of agreed UCs
  • Percentage of contracts underpinned by UCs
Number of Contract Reviews
  • Number of conducted contract and supplier reviews
Number of identified Contract Breaches
  • Number of contractual obligations which were not fulfilled by suppliers (identified during contract reviews)

 

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