Checklist Post Implementation Review (PIR): Difference between revisions

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'''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - Change Management
'''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - Change Management


'''Source''': Checklist "Post Implementation Review - PIR" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2]
'''Source''': Checklist "Post Implementation Review - PIR" from the ITIL Process Map V2  | ⯈  [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3]


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<html><a rel="author" href="https://plus.google.com/111925560448291102517"><img style="margin:0px 0px 0px 0px;" src="/skins/Vector/images/itpm/bookmarking/gplus.png" width="16" height="16" title="By: Stefan Kempter | Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a></html>
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Latest revision as of 20:01, 29 March 2019

Checklist Post Implementation Review (PIR) - Template Post Implementation Review (PIR)
Checklist Post Implementation Review (PIR) - Template Post Implementation Review (PIR)


 

ITIL Process: ITIL Service Transition - Change Management

Checklist Category: ITIL Templates - Change Management

Source: Checklist "Post Implementation Review - PIR" from the ITIL Process Map V2  | ⯈  ITIL Process Map V3

 

An investigation takes place during the Post Implementation Review (PIR), as to whether the following information related to the implementation is entered into the Change Record:

  • Functional and operational tests
    • Operational tests
      • Begin
      • End
    • User tests
      • Begin
      • End
    • Summary of Test results
  • Actual implementation
    • Begin
    • End
  • Acceptance Tests
    • Begin
    • End
    • Date of acceptance
    • Where necessary, with which restrictions?
  • Time and effort
    • Actual time and effort for the implementation
  • Statements as to the achievement of objectives
    • Objectives of the Change achieved?
    • Where necessary, with which restrictions?
  • Cost, time and effort adhered to for the implementation?
  • Findings arising from the implementation and lessons in order to avoid future mistakes
  • Closure date of the Change Record

 

By:  Stefan Kempter , IT Process Maps.