Checklist Post Implementation Review (PIR): Difference between revisions

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Image:ITIL-Wiki-deutsch.jpg|right|Checklist Post Implementation Review (PIR) - Template Post Implementation Review (PIR)
Image:ITIL-Wiki-deutsch.jpg|right|Checklist Post Implementation Review (PIR) - Template Post Implementation Review (PIR)
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'''ITIL Process''': ITIL V2 [[Service Support]] - [[Change Management - ITIL V2|Change Management]]
<p>&nbsp;</p>


'''Checklist Category''': [[ITIL-Checklists#Checklists for Change Management|Checklists for Change Management]]
'''ITIL Process''': [[ITIL Service Transition]] - [[Change Management]]
 
'''Checklist Category''': [[ITIL-Checklists|ITIL Templates]] - Change Management


'''Source''': Checklist "Post Implementation Review - PIR" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2]
'''Source''': Checklist "Post Implementation Review - PIR" from the [https://en.it-processmaps.com/products/product-versions-itil-v3.html ITIL Process Map V2]


 
<p>&nbsp;</p>


An investigation takes place during the Post Implementation Review (PIR), as to whether the following information related to the implementation is entered into the Change Record:
An investigation takes place during the Post Implementation Review (PIR), as to whether the following information related to the implementation is entered into the Change Record:
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* Closure date of the Change Record
* Closure date of the Change Record


<p>&nbsp;</p>


<html><a rel="author" href="https://plus.google.com/111925560448291102517"><img style="margin:0px 0px 0px 0px;" src="/skins/Vector/images/itpm/bookmarking/gplus.png" width="16" height="16" title="By: Stefan Kempter | Profile on Google+" alt="Author: Stefan Kempter, IT Process Maps GbR" /></a></html>


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Revision as of 16:40, 3 August 2013

Checklist Post Implementation Review (PIR) - Template Post Implementation Review (PIR)
Checklist Post Implementation Review (PIR) - Template Post Implementation Review (PIR)


 

ITIL Process: ITIL Service Transition - Change Management

Checklist Category: ITIL Templates - Change Management

Source: Checklist "Post Implementation Review - PIR" from the ITIL Process Map V2

 

An investigation takes place during the Post Implementation Review (PIR), as to whether the following information related to the implementation is entered into the Change Record:

  • Functional and operational tests
    • Operational tests
      • Begin
      • End
    • User tests
      • Begin
      • End
    • Summary of Test results
  • Actual implementation
    • Begin
    • End
  • Acceptance Tests
    • Begin
    • End
    • Date of acceptance
    • Where necessary, with which restrictions?
  • Time and effort
    • Actual time and effort for the implementation
  • Statements as to the achievement of objectives
    • Objectives of the Change achieved?
    • Where necessary, with which restrictions?
  • Cost, time and effort adhered to for the implementation?
  • Findings arising from the implementation and lessons in order to avoid future mistakes
  • Closure date of the Change Record