KPIs Financial Management for IT Services: Difference between revisions
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<seo metakeywords="kpi financial management, kpis financial management, itil financial kpi, kpi it financial management, kpis it financial management" metadescription="ITIL Financial Management: The most important ITIL KPIs - ITIL Key Performance Indicators." /> | |||
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Image:ITIL-Wiki-deutsch.jpg|right|ITIL KPI's Financial Management | |||
default [https://wiki.de.it-processmaps.com/index.php/Kennzahlen_Financial_Management_for_IT_Services diese Seite auf Deutsch] | |||
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'''ITIL Process''': [[ITIL V3 Service Strategy]] - [[Financial Management]] | |||
''' | '''Source''': Key Performance Indicators for ITIL Financial Management from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map V3] | ||
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! width="30%" style="background:# | ! width="30%" style="background:#ffcc66;" | Key Performance Indicator (KPI) | ||
! width="70%" style="background:# | ! width="70%" style="background:#ffffcc;" | Definition | ||
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|Adherence to Budgeting Process | |Adherence to Budgeting Process | ||
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|Number of proposals by Financial Management for the optimised use of financial resources | |Number of proposals by Financial Management for the optimised use of financial resources | ||
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→ back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]''' | |||
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[[Category:ITIL V3|KPIs Financial Management]] | |||
[[Category:KPI (ITIL)|Financial Management KPIs]] | |||
[[Category:Service Strategy|KPIs Financial Management]] | |||
[[Category:Financial Management|KPIs Financial Management]] | |||
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Revision as of 09:13, 27 July 2011
<seo metakeywords="kpi financial management, kpis financial management, itil financial kpi, kpi it financial management, kpis it financial management" metadescription="ITIL Financial Management: The most important ITIL KPIs - ITIL Key Performance Indicators." />
ITIL Process: ITIL V3 Service Strategy - Financial Management
Source: Key Performance Indicators for ITIL Financial Management from the ITIL Process Map V3
| Key Performance Indicator (KPI) | Definition |
|---|---|
| Adherence to Budgeting Process | Percent of projects using the standard IT budgeting process |
| Cost-/ Benefit Estimation | Percent of project files containing cost-/ benefit estimates |
| Post Implementation Review | Percent of projects where costs and benefits are verified after implementation |
| Adherence to Approved Budget | Percent of IT expenses exceeding the approved budget |
| Adherence to Project Resources | Percent of expenses exceeding the planned budget for a project |
| Proposals for Cost Optimisation | Number of proposals by Financial Management for the optimised use of financial resources |
→ back to: ITIL Key Performance Indicators
