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'''ITIL Process''': [[ITIL V3 CSI - Continual Service Improvement|ITIL 2011 CSI - Continual Service Improvement]] - [[Definition of Improvement Initiatives|Definition of CSI Initiatives]]
Key Performance Indicators for the ITIL process "[[Definition of Improvement Initiatives|Definition of CSI Initiatives]]" from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map].


'''Source''': Key Performance Indicators for ITIL "Definition of CSI Initiatives" from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map]
&#8594; Back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''


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{| border="1" cellpadding="5" cellspacing="0"
{| border="1" cellpadding="5" cellspacing="0"
|+style="background:#ffffff;"|<span style="color:#013b5e; font-size: 120%;"><b>KPIs CSI Initiatives</b></span>
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|-
! width="35%" style="background:#ffcc66;" | Key Performance Indicator (KPI)
!style="background:#013b5e; color:#ffffff; width:35%" | Key Performance Indicator (KPI)
! width="65%" style="background:#ffffcc;" | Definition
!style="background:#facc6a; width:65%" | Definition
|-
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| Number of CSI Initiatives
| Number of CSI Initiatives
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* Number of CSI initiatives which were completed during the reporting period
* Number of CSI initiatives which were completed during the reporting period
|}
|}
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&#8594; back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''


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Latest revision as of 16:27, 17 June 2019

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KPI's ITIL Service Review
KPI's ITIL Service Review


Key Performance Indicators for the ITIL process "Definition of CSI Initiatives" from the ITIL Process Map.

→ Back to: ITIL Key Performance Indicators

 

 

KPIs CSI Initiatives
Key Performance Indicator (KPI) Definition
Number of CSI Initiatives
  • Number of CSI initiatives, resulting from identified weaknesses during Service and Process Evaluation
Number of completed CSI Initiatives
  • Number of CSI initiatives which were completed during the reporting period