KPIs Supplier Management: Difference between revisions

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'''ITIL Process''': [[ITIL V3 Service Design|ITIL 2011 Service Design]] - [[Supplier Management]]
Key Performance Indicators for [[Supplier Management]] from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map].


'''Source''': Key Performance Indicators for ITIL Supplier Management from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map]
&#8594; Back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''


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{| border="1" cellpadding="5" cellspacing="0" align="center"
{| border="1" cellpadding="5" cellspacing="0"
|+style="background:#ffffff;"|<span style="color:#013b5e; font-size: 120%;"><b>KPIs Supplier Management</b></span>
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! width="35%" style="background:#ffcc66;" | Key Performance Indicator (KPI)
!style="background:#013b5e; color:#ffffff; width:35%" | Key Performance Indicator (KPI)
! width="65%" style="background:#ffffcc;" | Definition
!style="background:#facc6a; width:65%" | Definition
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|Number of agreed UCs
|Number of agreed UCs
|Percentage of contracts underpinned by UCs
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*Percentage of contracts underpinned by UCs
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|Number of Contract Reviews
|Number of Contract Reviews
|Number of conducted contract and supplier reviews
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*Number of conducted contract and supplier reviews
|-
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|Number of identified Contract Breaches
|Number of identified Contract Breaches
|Number of contractual obligations which were not fulfilled by suppliers (identified during contract reviews)
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*Number of contractual obligations which were not fulfilled by suppliers (identified during contract reviews)
|}
|}


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&#8594; back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]'''
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Latest revision as of 16:35, 17 June 2019

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ITIL KPI's Supplier Management
ITIL KPI's Supplier Management


Key Performance Indicators for Supplier Management from the ITIL Process Map.

→ Back to: ITIL Key Performance Indicators

 

 

KPIs Supplier Management
Key Performance Indicator (KPI) Definition
Number of agreed UCs
  • Percentage of contracts underpinned by UCs
Number of Contract Reviews
  • Number of conducted contract and supplier reviews
Number of identified Contract Breaches
  • Number of contractual obligations which were not fulfilled by suppliers (identified during contract reviews)