KPIs Financial Management for IT Services: Difference between revisions
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Key Performance Indicators for [[Financial Management|Financial Management for IT Services]] from the [https://en.it-processmaps.com/products/itil-process-map.html ITIL Process Map]. | |||
''' | → Back to: '''[[ITIL Key Performance Indicators|ITIL Key Performance Indicators]]''' | ||
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|+style="background:#ffffff;"|<span style="color:#013b5e; font-size: 120%;"><b>KPIs Financial Management for IT Services</b></span> | |||
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! | !style="background:#013b5e; color:#ffffff; width:35%" | Key Performance Indicator (KPI) | ||
! | !style="background:#facc6a; width:65%" | Definition | ||
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|Adherence to Budgeting Process | |Adherence to Budgeting Process | ||
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|Percent of expenses exceeding the planned budget for a project | |Percent of expenses exceeding the planned budget for a project | ||
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|Proposals for Cost | |Proposals for Cost Optimization | ||
|Number of proposals by Financial Management for the | |Number of proposals by Financial Management for the optimized use of financial resources | ||
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[[Category:ITIL V3|KPIs Financial Management]] | [[Category:ITIL V3|KPIs Financial Management]] | ||
[[Category:ITIL 2011|KPIs Financial Management]] | |||
[[Category:KPI (ITIL)|Financial Management KPIs]] | [[Category:KPI (ITIL)|Financial Management KPIs]] | ||
[[Category:Service Strategy|KPIs Financial Management]] | [[Category:Service Strategy|KPIs Financial Management]] | ||
[[Category:Financial Management|KPIs Financial Management]] | [[Category:Financial Management|KPIs Financial Management]] | ||
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Latest revision as of 16:28, 17 June 2019
Key Performance Indicators for Financial Management for IT Services from the ITIL Process Map.
→ Back to: ITIL Key Performance Indicators
| Key Performance Indicator (KPI) | Definition |
|---|---|
| Adherence to Budgeting Process | Percent of projects using the standard IT budgeting process |
| Cost-/ Benefit Estimation | Percent of project files containing cost-/ benefit estimates |
| Post Implementation Review | Percent of projects where costs and benefits are verified after implementation |
| Adherence to Approved Budget | Percent of IT expenses exceeding the approved budget |
| Adherence to Project Resources | Percent of expenses exceeding the planned budget for a project |
| Proposals for Cost Optimization | Number of proposals by Financial Management for the optimized use of financial resources |
